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Old 11-02-2009, 12:32 PM   #1
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Default Answered: Uncarved Pumpkins

Has anyone heard if there is a way to carve your pumpkin still now that the pumpkin is no longer on the screen in your room?
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Best Answer - Posted by kayembee
Check here:

http://www.webkinzinsider.com/forum/...l#post17016738

View Post Originally Posted by VicsAngels
I just spoke with CS at Ganz. They are going to try to figure out a way to carve the pumpkins even though the Pumpkin is gone from the rooms. 9 accounts that still need carved. They didn't realize that when the took the pumpkin out, there was no way to carve them. Hopefully they will get it worked out soon.
View Post Originally Posted by VicsAngels
yep they are. the gentleman I talked to said that they would either bring the pumpkin back or make a way to put it in the room and just click on it to carve it. but they are concerned. all the accounts we have left to carve are for the kids. so at least they are going to try to fix it.
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Old 11-02-2009, 12:42 PM   #2
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Default Re: Uncarved Pumpkins

I haven't heard anything....I'm afraid that it is probably too late to carve or recieve your pumpkin, since the promotion is over. I made sure I logged on to my niece's account and just picked a face for her, so she wouldn't miss out....I'm sorry you might have missed out on yours!
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Old 11-02-2009, 12:48 PM   #3
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Default Re: Uncarved Pumpkins

That's a bummer I have 3 uncarved
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Old 11-02-2009, 12:51 PM   #4
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Default Re: Uncarved Pumpkins

There are lots of others posting in other threads about this problem. I was on the phone with Ganz this morning about it. (Others might want to call, too, so they know how widespread the problem is.) I hope they will be able to find a solution for us.
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Old 11-02-2009, 12:53 PM   #5
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Default Re: Uncarved Pumpkins

I'm not happy either. I knew we had to get the pumpkins before midnight but thought we could wait to have the kids pick the faces out. I do not remember reading that they could not be carved after and have no idea why they couldn't have left the pumpkin in the roon till carved. It was a lot of work getting them and pretty disapointing that they can now not be used.
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Old 11-02-2009, 12:54 PM   #6
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Default Re: Uncarved Pumpkins

I was speaking to a customer service rep about a different issue today, but I did ask him how we could carve the pumpkins now, & he told me they were working on something to let us be able to carve them. I didn't do mine when I finished the candy, I assumed I would be able to finish it whenever. He seemed to know about this problem.
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Old 11-02-2009, 12:54 PM   #7
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Default Re: Uncarved Pumpkins

Check here:

http://www.webkinzinsider.com/forum/...l#post17016738

View Post Originally Posted by VicsAngels
I just spoke with CS at Ganz. They are going to try to figure out a way to carve the pumpkins even though the Pumpkin is gone from the rooms. 9 accounts that still need carved. They didn't realize that when the took the pumpkin out, there was no way to carve them. Hopefully they will get it worked out soon.
View Post Originally Posted by VicsAngels
yep they are. the gentleman I talked to said that they would either bring the pumpkin back or make a way to put it in the room and just click on it to carve it. but they are concerned. all the accounts we have left to carve are for the kids. so at least they are going to try to fix it.
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Old 11-02-2009, 12:55 PM   #8
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Default Re: Uncarved Pumpkins

Once you got the 12 pieces of candy the blank pumpkin appeared in your dock- the blank pumpkin is still in my dock- I thought the same- that the kids could drag the pumpkin into the room at any time and decorate themselves-- I do hope they figure out a way to let them pick a face--
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Old 11-02-2009, 04:27 PM   #9
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Default Re: Uncarved Pumpkins

Well, at least I know now for sure what our answer will be on the survey this week.
They should have realized not everyone would be able to, or willing to, carve them right away. Glad to know they are working on it.
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Old 11-02-2009, 04:51 PM   #10
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Default Re: Uncarved Pumpkins

I hope they fix this for you all who were not able to do it. That pumpkin basket should have stayed until the pumpkin was carved. Bad decision to take it away right after the last possible minute to get candy.

I was lucky to have finished all mine Saturday so I had time to pick out faces. The pumpkin is so small that the face is not that important anywey.
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