| 10-30-2008, 10:00 AM || #16 |
Join Date: Apr 2008
| | Re: Unable to open Webkinz World
WW is down for the monthly extended maintenance.
Usually lots of new stuff afterwards (though it doesn't always work correctly at first).
Go to this thread to while away the time while you we wait for the site to come back up:
Lots of people posting and guessing what is coming. It gets a bit silly at times. Start reading it at the beginning if you dare -- there are a lot of pages by now!
Just so you know, often after major changes are made, I can't use the same WW log-in screen that I have up on my computer all the time. I have to close it down, close down IE, and start all over again. Sometimes I even have to re-boot the computer (easiest way for me to clear my cache) to get a functional log-in screen again. Even if I can log-in with a stale startup screen, I sometimes don't see the new changes, and I have to take the above steps anyway.
I've noticed that the white screen happens periodically, no matter what you do. It is probably an indication that WW is getting minor repairs or updates. Then you just have to wait a while (usually no more than 20 minutes) and try again. And, yes, clearing everything (as I mentioned above) often helps when all else fails.
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