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Old 02-24-2012, 09:02 PM   #11
Autism Awareness
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Default Re: unable to open dock

I'm so sorry to hear that! I recommend trying a new browser such as Google chrome or Firefox! If it still doesn't work, the best idea is to alert Webkinz about this so they can try to fix it. Here's the link in case you wish to contact Webkinz: Contact Us


Good luck!
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Old 02-28-2012, 11:21 PM   #12
Name: Bailey/Piplup
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Default Re: unable to open dock

I had this problem at one point. I got it to "open" by dragging the items it does show into a room. That route might take a while. You could always contact Ganz and get their help. Hope you get this problem fixed soon.
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