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Old 03-29-2009, 08:10 AM   #41
Psykobarbie
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Default Re: Unable to log in- Please help!

I logged in fine yesterday (though WOW and Gem Hunt were glitchy) but I can't log in today. Grrrr.
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Old 03-29-2009, 09:28 AM   #42
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Default Re: Unable to log in- Please help!

It is two days for us too- server problem!
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Old 03-29-2009, 09:32 AM   #43
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Default Re: Unable to log in- Please help!

What email address did you use for ganz? I emailed them this morning and got an automatic response that they did not receive my email.
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Old 03-29-2009, 09:35 AM   #44
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Default Re: Unable to log in- Please help!

I was unable to do the Wheel of Wow or gem hunt yesterday on all accounts and today I can log into three but cannot log into the fourth account. I am having the same problem it says something is wrong with servers.
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Old 03-29-2009, 09:36 AM   #45
Webkinz :)
mlcm will become famous soon enough

Default Re: Unable to log in- Please help!

View Post Originally Posted by hp1010
This happened to me too!! I restarted my computer, cleared my cache and cookies, and nothing happened I was ready to e-mail ganz. But instead I went to bed and slept on it. In the morning i still couldn't get on, I was getting upset. I e-mailed ganz the problem, told them my username and password, and also mentioned the HHH problems, and they fixed everything on my account. They will send you an e-mail back saying they recived your e-mail, so you know they will do something. Good Luck!
What email address did you use for Ganz?
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Old 03-30-2009, 01:42 PM   #46
Lil Kinz
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Default Re: Unable to log in- Please help!

Just to make things more infuriating: son's account still wont log but they decided to change the error msg to "temporarily unavailable. Doing important maintenance"... and now daughter's account is joining in... all is good except for when she try to log into Curio Shop... she get logged out with an "oops..cant connect to webkinz world" error msg"... trying very hard not to loose patience here
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File Type: jpgerror on kykoo account monday.JPG (24.4 KB, 0 views)
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Old 03-30-2009, 01:43 PM   #47
I have 3
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Default Re: Unable to log in- Please help!

I've been trying to call Ganz all morning and I keep getting a busy signal. Either they are swamped with calls over this or they've taken their phones off the hook!!

~sky
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