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Old 08-07-2009, 10:44 PM   #1
Lil Kinz
ImaTeckie is an unknown quantity at this point

Default Answered: Unable to log into Webkinz.com

Hi all, I've been having problems today trying to log into Webkinz. I can load www.webkinz.com but when I try to click the log in button to load the log in window, it won't load. It goes through the motions and then says Done with a blank screen. This has been happening for two days now. I've tried deleting my cache several times and am still getting the same thing. 2 times it has loaded and I've logged in but then I either get a blank green screen or the Webkinz loading screen but can get no further. And I've let the screen sit there for awhile thinking maybe it just needed time but nothing seems to help. This has only happened since the update. Anyone else having problems? I am using IE 8 or the AOL browser and am getting the same results. Thanks for looking!

Sara
ImaTeckie is offline Female
Best Answer - Posted by Spottedfur
View Post Originally Posted by dotdotduck
I'm not having any problems... I'm sorry that you are...

Maybe you could download the Firefox browser? I use it all the time and I find it much faster than Internet Explorer.
While I do find Firefox much faster than IE (and IE crashes on me whenever I try to open it anyway....) I seem to be having the same problem no matter what browser I'm in.

To answer the question the original poster asked, what fixes the problem for me is refreshing the page (F5 for IE, sometimes for Firefox...but you can also re-click the link to log in on the Webkinz home page.) Eventually, you'll get into your account.

Sorry to hear you're having the same problem I'm having at the current moment.

But I hope what I said can help you a little.
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Old 08-07-2009, 10:47 PM   #2
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Default Re: Unable to log into Webkinz.com

I'm not having any problems... I'm sorry that you are...

Maybe you could download the Firefox browser? I use it all the time and I find it much faster than Internet Explorer.
dotdotduck is offline
Old 08-08-2009, 12:48 AM   #3
Call me Liz
Webkinz :)
 
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xPeacexLove-4ev will become famous soon enough

Default Re: Unable to log into Webkinz.com

It might be because of the maintinence. Although I am not sure why it has been happening for two days.
xPeacexLove-4ev is offline Female
Old 08-08-2009, 08:49 AM   #4
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Spottedfur will become famous soon enough

Default Re: Unable to log into Webkinz.com

View Post Originally Posted by dotdotduck
I'm not having any problems... I'm sorry that you are...

Maybe you could download the Firefox browser? I use it all the time and I find it much faster than Internet Explorer.
While I do find Firefox much faster than IE (and IE crashes on me whenever I try to open it anyway....) I seem to be having the same problem no matter what browser I'm in.

To answer the question the original poster asked, what fixes the problem for me is refreshing the page (F5 for IE, sometimes for Firefox...but you can also re-click the link to log in on the Webkinz home page.) Eventually, you'll get into your account.

Sorry to hear you're having the same problem I'm having at the current moment.

But I hope what I said can help you a little.
Spottedfur is offline Female
Old 08-09-2009, 02:16 AM   #5
Lil Kinz
ImaTeckie is an unknown quantity at this point

Default Re: Unable to log into Webkinz.com

Thanks all for the answers.....I tried the reloading idea and after 15 reloads it finally loaded! To bad it had alreasy shut down for the night but at least I know reloading works! Thanks so much for helping me solve this!

Sara
ImaTeckie is offline Female
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