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Old 03-13-2011, 09:59 AM   #1
batgirl2021
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Default Answered: Unable to Enter Clubhouse

I've been trying to enter since the coin contest began and I'm getting "closed to visitors"on the first try and "UserNameExists" on the next. I've logged off, cleared cache, re-freshed and stood on my head but nothing seems to work. It's been 3 days and still no luckycharms! Any suggestions? Thank you.
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Best Answer - Posted by karenpd
That happened to me about a year ago... I would call also Ganz Contact Ganz - Webkinz Insider Wiki
Good Luck!! I hope you find all the coins
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Old 03-13-2011, 10:05 AM   #2
iamawackywinner2
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Default Re: Unable to Enter Clubhouse

I would call Ganz in the morning. You still have plenty of time to collect the coins. It ends through the 17th. Good luck. I have had that prob each time I try to enter 2 accounts in the Clubhouse. It is very frustrating. I am so sorry that you are getting this everytime. If you have more than 1 window open you might try opening just the one and remove additional tabs also, if you use tabs.
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Old 03-14-2011, 08:14 PM   #3
batgirl2021
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Default Re: Unable to Enter Clubhouse

Thank you gomommu41. I'll let them know.
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Old 03-14-2011, 10:46 PM   #4
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Default Re: Unable to Enter Clubhouse

That happened to me about a year ago... I would call also Ganz Contact Ganz - Webkinz Insider Wiki
Good Luck!! I hope you find all the coins
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