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Old 08-14-2008, 08:40 AM   #1
elitegymnast0707
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Default Unanswered: UGH!!!! im so fed up with ganz!!

ok, well we all remember when the excting news about the new mypage and return of kinzchat plus was on the front of the ww newspaper, but its been about a month and ganz STILL doesnt have these 2 things working. i left for 2 weeks to go tto camp, thinking when i came back it would be working. WRONG!! weeks after that it still isnt working. im starting to get really annoyed with ganz, because some members are able to use kinzchat plus (or just go to the clubhouse at all) and mypage while other members just get a discouraging blue page. why cant ganz do this right???
SOOO ANNOYED!!
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Old 08-14-2008, 08:42 AM   #2
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Default Re: UGH!!!! im so fed up with ganz!!

Same here! They never sent me the permission email for kinzchat plus and I can't get in the kinzchat plus area and every time I send an email, they send the automated one and I can't even get a chance to talk to a live person let alone get a personal email. Ganz has a terrible customer service.
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Old 08-14-2008, 08:44 AM   #3
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Default Re: UGH!!!! im so fed up with ganz!!

I totally agree. i don't think it is fair for other people to use the kinzchat pluse but we can't?!
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Old 08-14-2008, 08:46 AM   #4
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Default Re: UGH!!!! im so fed up with ganz!!

It is very frustrating that these things are still not working properly for every one yet. It has been quite a while. I don't really know what to say other than I really hope they get them up for everyone soon.
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Old 08-14-2008, 09:14 AM   #5
dannszoo
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Default Re: UGH!!!! im so fed up with ganz!!

I agree. Especially in the summer months when kids have more access to PCs during the day, for the ClubHouse to be down is just ridiculous in my opinion.
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Old 08-14-2008, 09:16 AM   #6
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Default Re: UGH!!!! im so fed up with ganz!!

Not totally true. i got my page working a few days ago. Also, give it some time guys. Ganz is making the best of Webkinz, or the best that it can be.
Old 08-14-2008, 09:56 AM   #7
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Default Re: UGH!!!! im so fed up with ganz!!

My page shows up blue for the club house too
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Old 08-14-2008, 10:39 AM   #8
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Default Re: UGH!!!! im so fed up with ganz!!

If your clubhouse isn't showing up, try to go to the Tourney Arena first. Get your phone turned on, preferably on a zone other than blue.

Then try the clubhouse again. If that doesn't work, try clearing your cache.

It worked for me on all of our accounts... so hopefully some others will have a little luck too!
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Old 08-14-2008, 01:11 PM   #9
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Default Re: UGH!!!! im so fed up with ganz!!

To do kinzchat plus, before you login go to parents area and click on manage kinzchat plus then get your parents and scroll down the screen and type in your first and last name and e-mail address, then I'm pretty sure you will be able to get on kinzchat plus. I'm not so sure about my page though.
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Old 08-14-2008, 05:25 PM   #10
misssharpaymanior
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Default Re: UGH!!!! im so fed up with ganz!!

I'm still getting the OOPS! message for the KinzChat, My Page is nothing but a frustrating turquoise page, and several tournament arena games (Supermodelz, Chef Challenge, Link'd, Bathtub Battles) do not work on my account, and Ganz is a total nuisance with their automated emails!
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