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Old 08-11-2008, 11:05 AM   #1
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Default Unanswered: Two problems...NEED HELP!!

Okay, my first problem is that I have two games on a table, but it glitched or something, so now the two games are on the floor, and I can't play either of them, or pick them up. I also cannot put anything on the table that the two games were originally on. I tried clicking on the table, but nothing happens. Any help??

Second problem is the ossilily plant that you get for collie webkinz, mine won't grow! It always says its doing good, so I can't water it, rake it, or anything. It's just a spot of dirt there! I've had my collie for months now, and not one thing has grown from that patch of dirt! Did anyone else have this problem, and how did you deal with it???
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Old 08-11-2008, 11:13 AM   #2
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Default Re: Two problems...NEED HELP!!

I know the answer to both of these questions.

1. http://customerservice.webkinz.com/cs/us_en/ss.php Go there and fill out the form. Your item is stuck, thats why its doing that. Ganz will fix it once you fill out the form.

2. You have to dig it up first, then water it. It should start growing.

I hope this helps you!
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Old 08-11-2008, 11:16 AM   #3
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Default Re: Two problems...NEED HELP!!

Thank you very much!
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Old 08-11-2008, 11:18 AM   #4
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Default Re: Two problems...NEED HELP!!

No problem! Glad I could help!
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Old 08-11-2008, 11:20 AM   #5
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Default Re: Two problems...NEED HELP!!

Becky solved your problems but there may be an easier way to solve the first one. Try removing the table the items are sitting on, then put it back where it was (I know it sounds weird but it does work.) After it is back in it's original spot, walk out of your room (Don't use the map) and then walk right back into the room. That usually frees up my stuck items. For some reason, if a table has more than one item on it, the items get stuck more. Hope this helps but if it doesn't then do what becky said.
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Old 08-11-2008, 11:21 AM   #6
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Default Re: Two problems...NEED HELP!!

This has happened to me before too. Log out and log back in. Also rake then water.
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Old 08-11-2008, 11:39 AM   #7
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Default Re: Two problems...NEED HELP!!

My items get stuck on the tables all the time, but it seems to fix itself eventually. But for the collie bone, you could try removing it and then replanting it. That has worked for some people. Good luck!
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