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Old 11-12-2009, 04:04 PM   #1
thinksharp8
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Default Unanswered: Trying to call Ganz - help?

I'm trying to call Ganz re: the recent hacking of my webkinz account, but the number i called them on 2 days ago says that it's not working. Does anyone know if there's something going on? Or have another number?

Thanks!
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Old 11-12-2009, 04:06 PM   #2
wish upon a
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Default Re: Trying to call Ganz - help?

The number for ganz is:

1-866-WEBKINZ (with a z!)

I believe they are open 9:00am-5:00pm Mon - Fri

Sorry your account got hacked
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Old 11-12-2009, 04:19 PM   #3
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Default Re: Trying to call Ganz - help?

Your account got hacked? That's no good.
The GANZ CONTACT INFORMATION is in my sig under "GANZ CONTACT INFO"
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Old 11-12-2009, 04:24 PM   #4
thinksharp8
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Default Re: Trying to call Ganz - help?

Thank you! I got it and with the server's down, they'll have to call me back tomorrow.
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Old 11-12-2009, 04:55 PM   #5
evangeline5432
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Default Re: Trying to call Ganz - help?

http://www.webkinzinsider.com/forum/...ddress-247012/

Sorry your account got hacked
Make sure you change you pass if you have not.
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Old 11-12-2009, 06:49 PM   #6
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Default Re: Trying to call Ganz - help?

In addition to my last responce on this thread, it might help you to check out this guide to prevent your account from being hacked again
http://www.webkinzinsider.com/forum/f137/how-create-strong-password-465170/
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Old 11-12-2009, 07:45 PM   #7
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Default Re: Trying to call Ganz - help?

They don't help much, to let you know, but if you get the right person; there awesome. Good luck~
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