| 11-19-2007, 02:06 PM || #3 |
Join Date: Nov 2007
| | Re: Trouble with Wheel of WOW and Gem Hunt--only 1 of 3 accounts have access
That number was super helpful!
I talked to Ganz, and they were great. The problem has to do with the time zones being off for accounts number 2 and 3--account number one is on Eastern time, but we must have messed up when we established accounts 2 and 3, and they are SEVERAL hours behind our local time.
The representative offered to reset both accounts, and then we could go back in and readopt the pets. Or, Ganz estimates that a general, system-wide fix will solve this problem for everyone in two weeks. HOWEVER, the "cost" of getting reset and more or less immediate WOW and Gem Hunting access is that we would LOSE everything and have to start over. I am very attached to my little house and all my virtual stuff, so for now, I will put up with no WOW or Gem Hunting.
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