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Old 11-12-2008, 08:51 PM   #1
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katiepotatie is on a distinguished road

Default Unanswered: trouble with webkinz world

Webkinz world keeps logging me off!!!! I can not even complete a trade or even complete my daily activities or kinzville acadamy classes without getting booted off!!! and then it will not give me credit for my classes and it takes all my kinzcash...What do I do , I have cleaned my cache and I am going CRAZY!!!!!!Please help!!!!!!Thanks for the help!!!!
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Old 11-12-2008, 08:52 PM   #2
~As You Wish~
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Default Re: trouble with webkinz world

a lot of peeps have been having probs. i think it's cuz of the new game and my page option. i'm sry but i don't know how to fix it. i just don't go on for like an hour.
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Old 11-12-2008, 08:57 PM   #3
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Default Re: trouble with webkinz world

yeah, but i can not even stay on for a couple of minutes before it logs me off
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Old 11-12-2008, 09:01 PM   #4
tkaboni
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tkaboni will become famous soon enough

Default Re: trouble with webkinz world

View Post Originally Posted by katiepotatie
Webkinz world keeps logging me off!!!! I can not even complete a trade or even complete my daily activities or kinzville acadamy classes without getting booted off!!! and then it will not give me credit for my classes and it takes all my kinzcash...What do I do , I have cleaned my cache and I am going CRAZY!!!!!!Please help!!!!!!Thanks for the help!!!!
There is nothing you can do, it is the Webkinz Website that is the problem. they should focus on fixing the website and hold off creating anything knew or adding new things to the website until they get their server issues fixed so we can enjoy the new added features instead of us getting mad because we cant logon. At least you can get on for a few minutes, I can't get on at all.
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Old 11-12-2008, 10:15 PM   #5
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Default Re: trouble with webkinz world

I used to not be able to get on but i can now!
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Old 11-12-2008, 10:26 PM   #6
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Default Re: trouble with webkinz world

I emailed the following (indented text, below) to Webkinz Customer Support through the internal Comments and Suggestions option a few minutes ago. Has anyone else contacted Ganz about the problem? It seems to go away sometime in mid-October, and I think it returned on the last maintenance (not today's.)

Anyway, this is what I wrote. Feel free to copy it and use it in your own comment to Ganz. Perhaps if enough of us report the problem using appropriate channels we'll be heard.
I am experiencing intermittent resets to a blue screen. Sometimes I'm reset to the charm forest or to the star challenge game. It's commonplace with other users too. I have reinstalled Flash and I clear my cache EACH TIME I close Firefox. I don't believe that the problem is with my PC. PLEASE HELP!
If you decide to report your problem, REMEMBER, you'll need to know one of your pet's codes to use the internal Customer Support Comments & Suggestions section. Good luck to us all!
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Old 11-12-2008, 10:27 PM   #7
wackywhoplays
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Default Re: trouble with webkinz world

I've had that problem for a week, & have read on another post that Ganz is working on it.
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Old 11-12-2008, 10:30 PM   #8
Adventure Time!(:
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Default Re: trouble with webkinz world

I've been have issues with Webkinz World, too.
I hope Ganz can figure out a solution soon!
~A.~
P.S. jennyn2, please don't type in this (reserved for Gift Coaches) or this (reserved for Mods. & Admins.)
Thanks!
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