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Old 12-02-2008, 11:07 PM   #1
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Default Unanswered: Trouble with WI GEV link--SOLVED

I am having trouble accessing the WI GEV link. Every time I click on the link above (Webkinz information center), it times out or I get an error message saying Internet Explorer has encountered a problem and needs to close. I have dial up. Anyone else having the same trouble?

I tried the link from my husband's work office this evening with a broadband connection and there was no problem.

Any other suggestions for how I can make it work for dial up? I live in the country, my connection speed is normally 21000bps or 26400bps. Every once and a while if I'm lucky, it may be 36000bps.

Somebody help!


Editing to mark as solved. Here is what I learned. I switched my options to view threads as 'Threaded display mode'. I also turned of signatures and avatars to cut down on the amount of graphic display.

Thanks to everyone who helped me troubleshoot.

.......now...if only I could get high speed internet out in the middle of the boonies

Last edited by Angel Mom; 12-05-2008 at 01:12 PM.. Reason: SOLVED
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Old 12-02-2008, 11:17 PM   #2
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Default Re: Trouble with WI GEV link

Will it work if you click here?
http://www.webkinzinsider.com/forum/...r-t141017.html
And I'm not experiencing it .
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Old 12-02-2008, 11:38 PM   #3
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Default Re: Trouble with WI GEV link

I use Firefox and have the thread bookmarked. Do you have other apps running - maybe multiple tabs? IE handles it better than it used to, but at times it can still get buggy if you try to load a couple of graphic-intensive or really long pages on different tabs.
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Old 12-02-2008, 11:45 PM   #4
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Default Re: Trouble with WI GEV link

View Post Originally Posted by cocogirl211
Will it work if you click here?
http://www.webkinzinsider.com/forum/...r-t141017.html
And I'm not experiencing it .
That is the link I've been trying to access all day. I get a blue page, the WI banner across the top, then it freezes on me

I've never had this problem before today.
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Old 12-02-2008, 11:47 PM   #5
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Default Re: Trouble with WI GEV link

View Post Originally Posted by Angel Mom
That is the link I've been trying to access all day. I get a blue page, the WI banner across the top, then it freezes on me

I've never had this problem before today.
Odd! I think I can link you to the posts individually, that should help you for awhile until it updates . Will that help?
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Old 12-02-2008, 11:54 PM   #6
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Default Re: Trouble with WI GEV link

View Post Originally Posted by Irish Blues
I use Firefox and have the thread bookmarked. Do you have other apps running - maybe multiple tabs? IE handles it better than it used to, but at times it can still get buggy if you try to load a couple of graphic-intensive or really long pages on different tabs.
I tried Firefox earlier today and it also timed out on me. It actually gave me an error message stating the website I was trying to access timed out.

I usually have two tabs going on IE. One for Webkinz World and one for WI. When I started having trouble pulling up that link, I closed out WW and just ran the WI link. I even edited my preference settings to remove sigs and avatars. Still timed out.

I wonder if it will work better if I try viewing my threads in a different mode other than linear.......hmmmmmm
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Old 12-02-2008, 11:55 PM   #7
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Default Re: Trouble with WI GEV link

Try a hard refresh [CTRL+F5], see if that does it. If that doesn't work, it might be something in your temporary saved files; a reboot should take care of it.

If you're on a network and someone else is hooked in to the Internet and running something that eats up a lot of bandwidth [downloading/watching/listening to video/music], it'll cause your computer to drag as well.
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Old 12-03-2008, 12:04 AM   #8
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Default Re: Trouble with WI GEV link

Hmm... Can you get to here? Its a link to only the first post
http://www.webkinzinsider.com/forum/...01&postcount=1
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Old 12-03-2008, 12:18 AM   #9
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Default Re: Trouble with WI GEV link

View Post Originally Posted by cocogirl211
Odd! I think I can link you to the posts individually, that should help you for awhile until it updates . Will that help?
Yey! Ok....I got it to work. I switched to Threaded display mode and have sigs and avatars turned off. That seems to be less to load and it did not time out on me. I just need to figure out how to use threaded mode now.

Thanks for your help trouble-shooting this with me.

---------- Angel Mom added 5 Minutes and 29 Seconds later ----------

View Post Originally Posted by Irish Blues
Try a hard refresh [CTRL+F5], see if that does it. If that doesn't work, it might be something in your temporary saved files; a reboot should take care of it.

If you're on a network and someone else is hooked in to the Internet and running something that eats up a lot of bandwidth [downloading/watching/listening to video/music], it'll cause your computer to drag as well.
I got it to pull up finally. I had to turn off sigs and avatars and switch to 'Threaded display mode'. I have painfullly slow dial up. I think it helped to minimize what the page had to display.

Thank you for your help

Last edited by Angel Mom; 12-03-2008 at 12:18 AM.. Reason: Automerged Doublepost
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