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Old 12-20-2007, 03:08 PM   #1
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Smile Unanswered: Trouble Playing With Friends

My 6 year old grandson likes to play with his Grandpa in Webkinz world but it's becoming nearly impossible. When they invite each other over, via friends list on phone, they disappear or are sent home. When they try to play at the tournament arena, the games won't load. This has been happening for several months. Is anyone else having this long term difficulty? I don't understand why Ganz can't address these problems in a more timely fashion. :rdr:
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Old 12-20-2007, 04:23 PM   #2
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Default Re: Trouble Playing With Friends

Aww...I'm so sorry that's happening to
you. How disappointing for both Grandpa
and Grandson.
This hasn't happened to me...maybe other
members will post here.
Have you called Ganz?
Here's their nbr Mon-Fri 9-5
1-866-932-5469
Good luck! Please let us know, ok?
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Old 12-20-2007, 04:53 PM   #3
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Default Re: Trouble Playing With Friends

No, I have not called ganz. I'm reluctant because I've heard it's difficult to get a satisfactory response but I guess I'll have to if it continues as it is, my grandson gets quite upset about it. I posted here to see if others were having same problem. Thank you for the phone number. I really appreciate it.
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Old 12-21-2007, 08:42 AM   #4
amimi93
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Default Re: Trouble Playing With Friends

My friend and I have been having the same problems. We can't turn our cellphones on, so we have to go the Clubhouse to activate them (doesn't always work). Ever since I started Webkinz in July, whenever I go to someone's house and visit multiple rooms I get logged off.
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Old 12-21-2007, 09:05 AM   #5
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Default Re: Trouble Playing With Friends

Hello! My daughters and I are having the exact same problems! We're glad to hear it's not just us. The problem has been going on for over a month now, and we've just been sorta waiting to see if Ganz would fix things, but so far, nothing! So, maybe we should all call their customer service and let them know! You're not alone!
:ccat::lion:
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Old 12-21-2007, 05:46 PM   #6
magnetism
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Default Re: Trouble Playing With Friends

I think there is a glitch or they are trying to repair something in webkinz world. A few times it has said there was a problem. I really hope this will help. Also if the problem still continues to e-mail Ganz.
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Old 12-21-2007, 05:48 PM   #7
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Default Re: Trouble Playing With Friends

that happens to me alot:"(:"(
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