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Old 08-12-2011, 11:40 PM   #21
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Default Re: trouble with kinzpost

I'm having the same problem and I'm using IE. I hope it's fixed soon!
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Old 08-13-2011, 09:00 PM   #22
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Default Re: trouble with kinzpost

View Post Originally Posted by mrsumo
I also have had problems starting today where KinPost freezes when I send a gift.
thanks for your comment

View Post Originally Posted by cherrio12
Are you using chrome? As well as nice french lananuge Well at least it is sending
No I'm using firefox but I have try with chrome (after read your answer) and I have the same problem...

Thanks for your comment!

View Post Originally Posted by cheekyluver
Wow, I have never seen this before.
Either it is a glitch or you need to clear your cache.
already done

View Post Originally Posted by NR1991
I am having problems with my KP freezing after I send a Host Letter. The only thing to do at this point is hit F5 to exit. I am on IE.

I hope your problem gets resolved soon Zeb
Thanks for your answer!
I use firefox so I just disconnect and reconnect but now I send one letter, click on things to do and return to kinzpost...

View Post Originally Posted by labsrock
The same thing keeps happening to me, it seems that if I log out and login around 3 times it will cooperate, hopefully this issue will be resolved soon
Thanks for your comment, I'm happy to see I'm not alone but I'm not happy that other members have this problem...

View Post Originally Posted by 2cheerios
My my that is a problem. :\ If your sure its not the computer its probably the site. Why not try contacting Ganz about this? I'm sure they could fix it up for you.
I will call them soon, if it's not fixed this week-end... thanks for your comment!

View Post Originally Posted by Sunnykinz101
Try a different browser.
thanks for your answer

View Post Originally Posted by Vickie
Mine is doing the same thing. I'm using IE.
Thanks for your answer... I'm using firefox... Some chrome member seems to not have this problem...

View Post Originally Posted by montana mom
Safari is running the Kinzpost perfectly for me, so try that browser instead.
Thanks for your answer... I don't know if I can install safari on Linux Ubuntu... I think I will just wait until they fix that...

View Post Originally Posted by abeautifullife
I'm having the same problem and I'm using IE. I hope it's fixed soon!
Thanks for your answer!! I hope too! If not, maybe we can call them monday...
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Old 08-14-2011, 01:47 PM   #23
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Default Re: trouble with kinzpost

I just started to have this problem yesterday, too, and I'm on Firefox. It's after I send anything, and try to hit the "return to kinzmail" button. I even left it for a few seconds, thinking it may be that the screen just isn't loading all the way and freezes when I try to change screens too fast.

This is definitely a new issue, and seems to be affecting everyone, so this is something Ganz will have to address. I can get back into my mail if I log out/log back in, but I can't do that 8 times per account just to send all my host mail!
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Old 08-14-2011, 03:00 PM   #24
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Default Re: trouble with kinzpost

I just got this problem too.
I get the green screen after I mail one thing and hit return to kp........sighs

btw I am using FF
I figured out away around the glitch, I just go to "things to do" then "map to kinzville" then back to kp.
It takes along time to send letters to the characters this way but it beats logging in and out over and over!!

Last edited by aug2168; 08-14-2011 at 03:00 PM..
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Old 08-15-2011, 08:23 PM   #25
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Default Re: trouble with kinzpost

View Post Originally Posted by zebultux
Each time I send a letter, my ww account freeze and look like the picture... And I need to close my internet page and reopen and re-connect in ww.
Everyone is having this issue- instead of clicking the button that says return to KinzPost (or in your case, the yellow button under the flying package) just go to the kinzville map.
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Old 08-16-2011, 01:08 AM   #26
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Default Re: trouble with kinzpost

That sometimes happens when your computer browser isnt loading fast enough, your adobe flash player isnt working, or you need to refresh the page.
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Old 08-16-2011, 07:18 AM   #27
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Default Re: trouble with kinzpost

Kinzpost is still glitchy, looks like they could have fixed it with that maintenance, oh well
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Old 08-16-2011, 08:12 AM   #28
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Default Re: trouble with kinzpost

I didn't have the problem until just now. Apparently maintenance gave me the new problem.
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Old 08-16-2011, 08:30 AM   #29
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Default Re: trouble with kinzpost

I am with you Mike this mornings update broke my kinzpost !
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Old 08-16-2011, 08:33 AM   #30
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Default Re: trouble with kinzpost

View Post Originally Posted by mikeconner
I didn't have the problem until just now. Apparently maintenance gave me the new problem.
View Post Originally Posted by betsey2u
I am with you Mike this mornings update broke my kinzpost !
View Post Originally Posted by aug2168
I just got this problem too.
I get the green screen after I mail one thing and hit return to kp........sighs

btw I am using FF
I figured out away around the glitch, I just go to "things to do" then "map to kinzville" then back to kp.
It takes along time to send letters to the characters this way but it beats logging in and out over and over!!
Here is what I have to do
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