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Old 08-11-2011, 07:00 PM   #11
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Default Re: trouble with kinzpost

I also have had problems starting today where KinPost freezes when I send a gift.
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Old 08-11-2011, 07:01 PM   #12
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Default Re: trouble with kinzpost

Are you using chrome? As well as nice french lananuge Well at least it is sending
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Old 08-11-2011, 08:23 PM   #13
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Default Re: trouble with kinzpost

Wow, I have never seen this before.
Either it is a glitch or you need to clear your cache.
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Old 08-12-2011, 03:49 AM   #14
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Default Re: trouble with kinzpost

View Post Originally Posted by montana mom
Zebultux, do you happen to be using Chrome when this happens? When I hit "return to Kinzpost" my screen freezes and I have to shut the window and log in again. I don't have this issue on Safari, and it's only been happening since the big blackout of their servers the other day.

Also, if you only have Chrome, and if you are sending more than one piece of mail, you can pull up your "things to do" (choses a faire) tab and return to the map and go back to the Kinzpost that way instead of clicking "return to Kinzpost" (retour vers Kinzpost) and freezing.
I have using firefox! Thanks for the tips

View Post Originally Posted by Musicgurl
I noticed this on my account. The first 2 times, I tried clicking 'Back to Kinzpost' and Webkinz froze, so I refreshed the page and logged back on. The third time this happened, I sent the letter I wanted to send, waited 10 seconds, and then clicked the 'Things to Do' menu and when to the map. I then went back to Kinzpost to send another letter and I did this until I had sent all the letters I needed to send.
Thanks for your answer!!!
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Old 08-12-2011, 04:15 AM   #15
ell, Hello
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Default Re: trouble with kinzpost

I am having problems with my KP freezing after I send a Host Letter. The only thing to do at this point is hit F5 to exit. I am on IE.

I hope your problem gets resolved soon Zeb
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Old 08-12-2011, 08:58 AM   #16
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Default Re: trouble with kinzpost

The same thing keeps happening to me, it seems that if I log out and login around 3 times it will cooperate, hopefully this issue will be resolved soon
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Old 08-12-2011, 09:10 AM   #17
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Default Re: trouble with kinzpost

My my that is a problem. :\ If your sure its not the computer its probably the site. Why not try contacting Ganz about this? I'm sure they could fix it up for you.
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Old 08-12-2011, 10:43 AM   #18
inter is here!
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Default Re: trouble with kinzpost

Try a different browser.
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Old 08-12-2011, 10:51 AM   #19
ishing U A Great Day
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Default Re: trouble with kinzpost

View Post Originally Posted by zebultux
Each time I send a letter, my ww account freeze and look like the picture... And I need to close my internet page and reopen and re-connect in ww.
Mine is doing the same thing. I'm using IE.
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Old 08-12-2011, 04:21 PM   #20
omd00
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Default Re: trouble with kinzpost

Safari is running the Kinzpost perfectly for me, so try that browser instead.
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