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Old 09-08-2011, 11:55 AM   #1
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Question Answered: Trouble getting into ww?

I was on my account getting a lot of please wait. Had to log in twice. Played Jumbleberries and it didn't award me my berries, got please wait. Now I can't even get the sign in screen. Is it just me?
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Best Answer - Posted by karenpd
No, Its not just you. I'm having the same problems too. I can't stand when it please wait comes up.
Oh I meant to suggest that you clear your Cache, Here is a link for help. http://www.wikihow.com/Clear-Your-Browser's-Cache
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Old 09-08-2011, 12:18 PM   #2
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Default Re: Trouble getting into ww?

No, Its not just you. I'm having the same problems too. I can't stand when it please wait comes up.
Oh I meant to suggest that you clear your Cache, Here is a link for help. http://www.wikihow.com/Clear-Your-Browser's-Cache

Last edited by karenpd; 09-08-2011 at 12:20 PM..
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Old 09-08-2011, 12:33 PM   #3
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Default Re: Trouble getting into ww?

Thanks karen, I've cleared my cache , restarted the computer, tried another browser, but no luck. It's been a long time since I've had the please wait problem, though it doesn't look widespread
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Old 09-08-2011, 03:32 PM   #4
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Default Re: Trouble getting into ww?

Oh I'm sorry... You can contact Ganz about the problems...Contact Ganz - Webkinz Insider Wiki
I know its a pain. I have been saying I'm going to call them for about 6 months now lol.
I hope everything works out!
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Old 09-08-2011, 03:43 PM   #5
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Default Re: Trouble getting into ww?

I am not currently having that problem.
I would clear my cache and if the problem is still there call ganz.
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Old 09-08-2011, 05:48 PM   #6
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Default Re: Trouble getting into ww?

I am using FF with no problems. Sorry to hear this is happening to you. I would clear your cache, and try to contact ganz too.
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Old 09-10-2011, 09:38 AM   #7
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Default Re: Trouble getting into ww?

Thanks for all your help. It seemed to be a problem just for that day. The next day it was working again. My sister's account worked, so I think it was a server problem.
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