Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Like everyone above said, contact GANZ. The contact info is somewhere on this site... I'd have to dig it up.
In the meantime, head to the spa if you have enough KC. That will give EVERY pet 100 HHH points. If you can go on vaca, that will give a HHH boost as well, but it won't give the full 100 unless you're already close to the 100, and it will only give the boost to the pet that you're playing with. Spa is the best way to go.
Also, it may be something to do with having your items out of storage. I get stuck a lot when getting my items out of storage. Try not getting your items out of storage and just going off of the food you get immediately from Daily KinzCare or whatever you call it and the food that already shows up in your dock. Just a thought, don't know if it'll work.
If you change pets often enough, they won't get so low. The longer you play with a certain pet, the lower the points will go until you feed them.
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