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Unanswered: Tropical Island Pup adoptions crashing accounts!
I have adopted two Tropical Island Pups as of today on two separate accounts and they've both crashed. The pets came from two different vendors so I don't think there's an issue there. I adopted the first pet on my main WK acctount and was on Firefox at the time. When it was time to see the pet's Bio it was completely blank and then I was automatically logged out. I then adopted the second Tropical Island Pup on a separate account using Safari and experienced the same thing. The only difference is that when the Bio came up it said "Unidentified" before I was quickly logged out. I've attempted to log into both accounts repeatedly using different computers and browsers and keep running into the same problem. As soon as my pets load completely I get a "Sorry, you can't log into Webkinz at the time," error message. I'm REALLY bummed and of course it's the weekend now and Ganz isn't available for help until Monday. Anybody else experiencing this or have any advice/suggestions??? I'd really appreciate it. This is my first time "creating" a thread so I hope I did this right.
O.K. guys!!! So I feel horrible... I just realized that the WI post that gives info on the Tropical Island Pup clearly states that it isn't adoptable at this time and if you adopt it too soon, you'll be locked out of your account. I'm so embarrassed and apologize for my error. This is my first attempt at creating a thread too... I think I'll stick to letting others create a thread and work off of that in the future. Again my apologies for this. Is there maybe a way that this thread can be closed or something so I don't confuse people?? Ahhh... I feel awful!
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