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Old 07-15-2009, 09:53 PM   #1
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Default Answered: Tree Top Room

Has anyone else had problems getting the rod iron fence to work in the tree top room? I get a message that it can only be placed outside or in a treetop room. I e-mailed Ganz but never got a reply.

Thanks!
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Best Answer - Posted by Webberlily
Fencing won't go in the Tree Top Rooms, it's a programming error. Ganz will get around to fixing it sometime. It's not a glitch, it's not your computer's fault, and there is no point in phoning them about it, there is nothing you can do about it right now... except wait.
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Old 07-15-2009, 10:33 PM   #2
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Default Re: Tree Top Room

I haven't had that yet. Calling them is the best way to fix it. Also clear your browser cache and restart your computer.
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Old 07-15-2009, 10:37 PM   #3
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Default Re: Tree Top Room

I thought that I heard that no one was able to put fences in the tree top rooms. I don't know if that was ever fixed.
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Old 07-16-2009, 12:47 AM   #4
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Default Re: Tree Top Room

Fencing won't go in the Tree Top Rooms, it's a programming error. Ganz will get around to fixing it sometime. It's not a glitch, it's not your computer's fault, and there is no point in phoning them about it, there is nothing you can do about it right now... except wait.
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Old 07-16-2009, 07:13 AM   #5
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Default Re: Tree Top Room

I have been experiencing the same problem.
Right now it seems like no fencing is working in
the treetop rooms. I would assume that it is just another
glitch. As for fixing the problem, I really don't think there
is much you can do but there are some things you can try.
I would try clearing your cache and restarting your internet
browser. If neither of those work, your best bet would most
likely be to call Ganz and hope they get around to fixing it.

- Midnights Bliss
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Old 07-16-2009, 08:57 AM   #6
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Default Re: Tree Top Room

Any fences won't go in a Tree Top Room
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Old 07-16-2009, 09:27 PM   #7
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Default Re: Tree Top Room

This happened to me too D:
Ganz needs to fix this
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Old 07-16-2009, 10:12 PM   #8
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Default Re: Tree Top Room

View Post Originally Posted by Webberlily
Fencing won't go in the Tree Top Rooms, it's a programming error. Ganz will get around to fixing it sometime. It's not a glitch, it's not your computer's fault, and there is no point in phoning them about it, there is nothing you can do about it right now... except wait.
You said this very well. I am glad someone knows the difference between a glitch and a programming error. I think we may have a long wait to get this fixed, but don't worry, no one will fall out of the tree without a fence.
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Old 07-16-2009, 10:32 PM   #9
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Default Re: Tree Top Room

Yep, it just ain't happening! No real fences can go up there yet! Workarounds: hedges, trees, planters, lilacs, and all sorts of stuff can go up there to be used as fencing until Ganz fixes this.

Also some estore items with fencing built in, like the lazy river ride, can make it look like you have fencing up there! I do it!
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Old 07-17-2009, 10:34 AM   #10
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Default Re: Tree Top Room

My son bought fencing for his treetop room and was anxious to put it in, but alas it was not to be. We continue to try periodically to see if it'll work, but in the meantime the fencing just remains in his dock. Let us hope that this situation will be remedied in the near future. (Don't hold your breath though!)
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