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Old 03-01-2012, 09:35 PM   #1
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Default Answered: Treasure Hunt Problems

I can't get the winter treasure hunt to work right. I keep getting stuck on the 3rd clue. On one account I went to fun pick n win and then it bounced me back to the first clue. So I skipped on to another account and it won't say it's right and go to clue number 4? Also on a couple of accounts where I didn't finish past hunts it keeps showing the road trip hunt clue which there is no way to complete it now. So is there a way to clear out the old hunts so I can get to the new one?
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Best Answer - Posted by Doggyfan
View Post Originally Posted by gomommu41
I am having the same problem. I am logging out and back in again and it seems to clear it to where it should be. It is happening to me several times on each account. I tried it without logging into Webkinz Newz but it does not work as well. I even got bounced back to an earlier TH. Good luck with it. I had to keep my cool and be patient with it. Once I figured it out it was easier for me to deal with. I even did a few Peek-ANewz while doing the TH. I would not recommend it though. Good luck with it. I am sorry that you are having such a time with it though. Just hang in there, you can do it.
This does work for me. Thanks so much!! I use IE. For every webkinz world account I do I have to log onto my webkinznewz account finish the hunt and then log out and back onto webkinznewz for the next account. Woo hoo!
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Old 03-01-2012, 09:40 PM   #2
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Default Re: Treasure Hunt Problems

What specifically does the clue say?
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Old 03-01-2012, 10:06 PM   #3
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Default Re: Treasure Hunt Problems

This is what it says,
By now you must be on a wintery roll! Go take today's survey and poll! I've tried taking the poll on the first page and going to the fun page on the pick n win section but the polls expired on Feb 29th. So I'm not sure what to do?
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Old 03-01-2012, 10:23 PM   #4
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Default Re: Treasure Hunt Problems

I am having the same problem. I am logging out and back in again and it seems to clear it to where it should be. It is happening to me several times on each account. I tried it without logging into Webkinz Newz but it does not work as well. I even got bounced back to an earlier TH. Good luck with it. I had to keep my cool and be patient with it. Once I figured it out it was easier for me to deal with. I even did a few Peek-ANewz while doing the TH. I would not recommend it though. Good luck with it. I am sorry that you are having such a time with it though. Just hang in there, you can do it.
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Old 03-01-2012, 10:23 PM   #5
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Default Re: Treasure Hunt Problems

I have this same exact problem. It seems they have a lot of problems in need of fixing. I tried to fix this by using different browsers and redrafting the computer. It still did not work. Hopefully, Ganz will fix all of these issues soon!
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Old 03-01-2012, 10:28 PM   #6
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Default Re: Treasure Hunt Problems

Here is the order:
1 Peek A Newz Page, not necessary to fill out the form just go to it then the #2 question will come up
2. Share
3. Fun>Pick N Win
4. News Blog> Whats New
5. Fun> Crafty Criterz
6. Mobile Apps
This was posted earlier by another sweet member. I think several are having a problem when getting to the #3.
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Old 03-01-2012, 11:17 PM   #7
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Default Re: Treasure Hunt Problems

I was talking to a CS rep from Ganz today and mentioned this problem as I'm stuck and can not get past the 3rd clue. She had a note from the Tech guys that said it was not a technical issue, lol. I've tried Firefox, Google Chrome & IE, nothing is working for me.
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Old 03-02-2012, 01:33 AM   #8
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Default Re: Treasure Hunt Problems

View Post Originally Posted by Kimber21
I was talking to a CS rep from Ganz today and mentioned this problem as I'm stuck and can not get past the 3rd clue. She had a note from the Tech guys that said it was not a technical issue, lol. I've tried Firefox, Google Chrome & IE, nothing is working for me.
Hi Kimber21,

I had the same issue because I kept going and taking the survey. If you go to the top menu links and go to section that says Fun then click on Pick n Win you will see your next clue pop up!

Hope that helps you!
~ DakotaKinz
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Old 03-02-2012, 08:29 AM   #9
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Default Re: Treasure Hunt Problems

View Post Originally Posted by DakotaKinz
Hi Kimber21,

I had the same issue because I kept going and taking the survey. If you go to the top menu links and go to section that says Fun then click on Pick n Win you will see your next clue pop up!

Hope that helps you!
~ DakotaKinz
Hi Dakota,
How are you? Thanks for the info but that is what I'm doing, it's just not popping up and I've also cleared/deleted the history cache.
I also lost the Mirror Mirror room when I cleared the cache, not showing up on any account or browser, that's why I called them originally, lol
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Old 03-02-2012, 10:23 AM   #10
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Default Re: Treasure Hunt Problems

I'm having the same issue. Yesterday I couldn't get past clue 3 but today when I go to the TH page, it shows the next clue. When I try to complete that clue though, it's stuck again - won't show the next clue. I hope they fix this soon as I still have several that I haven't done.

View Post Originally Posted by gomommu41
I am having the same problem. I am logging out and back in again and it seems to clear it to where it should be. It is happening to me several times on each account. I tried it without logging into Webkinz Newz but it does not work as well. I even got bounced back to an earlier TH. Good luck with it. I had to keep my cool and be patient with it. Once I figured it out it was easier for me to deal with. I even did a few Peek-ANewz while doing the TH. I would not recommend it though. Good luck with it. I am sorry that you are having such a time with it though. Just hang in there, you can do it.
Thanks for this, I did log into my WKN account and was able to complete one TH. Looks like I need to log in and out in order to finish the rest but at least I will be able to complete them all!

Last edited by judy999; 03-02-2012 at 10:23 AM..
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