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Old 01-02-2008, 10:23 PM   #1
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Default Unanswered: Trapped Husky!!!

My Husky is trapped... I believe it's trapped in a bathroom with an antique sink. You see I adopted it and when I clicked on "play with new webkinz" it froze... I can't get in and play with her. All the others are fine, I went around checking which room I couldn't get into, and it's a bathroom.... that bathroom may have an antique sink in it. {sigh}
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Old 01-02-2008, 10:24 PM   #2
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Default Re: Trapped Husky!!!

that is so weired try logging out then back in
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Old 01-02-2008, 10:24 PM   #3
pupnsuds
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Default Re: Trapped Husky!!!

have you logged out and back in? my poodle kept flipping around in the bed but wouldnt get out of it so I logged out and back on and she was normal again, good luck
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Old 01-02-2008, 10:24 PM   #4
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Default Re: Trapped Husky!!!

report it to ganz they are having that problem ALOT!
Old 01-02-2008, 10:25 PM   #5
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Default Re: Trapped Husky!!!

I was just about to suggest that. Have you tried to go to my pets, and clicked on your webbie there?
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Old 01-02-2008, 10:26 PM   #6
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Default Re: Trapped Husky!!!

Unfortunately I've tried logging out and in again, I've tried switching pets. Should I contact Ganz... e-mail support@webkinz.com???? or should I call????
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Old 01-02-2008, 10:27 PM   #7
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Default Re: Trapped Husky!!!

I would do both It cant hurt since they arent open this late email them tonight then maybe call in the morning
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Old 01-02-2008, 10:28 PM   #8
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Default Re: Trapped Husky!!!

Is that the right e-mail address???? and what's the number????
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Old 01-02-2008, 10:30 PM   #9
pupnsuds
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Default Re: Trapped Husky!!!

it is posted all over on the board but I dont know off hand Ive been meaning to call about tc codes not working but havent for that reason How bout we both search for it Ill pm if I find it
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Old 01-02-2008, 10:30 PM   #10
JESS1CA
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Default Re: Trapped Husky!!!

I believe it is 1-800-web-kinz? either that or 1-866-web-kinz

i dont know tho
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