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Old 03-13-2010, 11:24 AM   #1
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Default Unanswered: Trampoline

When i go to take my trampoline out of my WW yard... it doesnt give me the option of "Move" "Remove" or "Rotate" and i really need the space .. is this happening with anyone else??
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Old 03-13-2010, 06:12 PM   #2
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Default Re: Trampoline

No, sorry, I hope it works for ya soon!
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Old 03-13-2010, 06:16 PM   #3
ould you?
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Default Re: Trampoline

probably frozen. Go to customer service and look for the frozen items thing, and fill out the reprt
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Old 03-13-2010, 06:17 PM   #4
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Default Re: Trampoline

I haven't really moved my trampoline lately... I think I'll go check that out though.
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Old 03-13-2010, 06:17 PM   #5
cootie46
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Default Re: Trampoline

It's just stuck. Log out then Clear your cache and log back in..
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Old 03-13-2010, 06:18 PM   #6
mirandaxoxo
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Default Re: Trampoline

That's weird. It's probably just stuck there. You could contact GANZ or clear your cache.
Old 03-13-2010, 07:21 PM   #7
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Default Re: Trampoline

Oh, this has happened before. It's just stuck. All you need to do is go to customer service, and fill out a report form, I think. Or, you can do what I did, and go to the Webkinz World newspaper, go to the little "Contact us" section and send them a little note, and they'll fix it for you.

I hope this helps and good luck!
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Old 03-13-2010, 08:53 PM   #8
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Default Re: Trampoline

Sometimes it happened with plants or lava lamps for me. If you log out, sometimes it works again. Hope this helps!
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Old 03-13-2010, 10:01 PM   #9
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Default Re: Trampoline

This happens to me on random items on occasion. Especially with items that sit on counters or tables. Sometimes I just choose to wait it out and see if it fixes itself or if I need it done quickly, I contact ganz via their option about fixing a 'frozen' item and a tech fixes the problem and the item is then found in my inventory dock.
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Old 03-14-2010, 12:27 PM   #10
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Default Re: Trampoline

I don't know why this got moved to the glitch reports when it is just a stuck item. Go to webkinz customer service and fill out the stuck item form.
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