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Old 02-27-2009, 01:38 PM   #1
mama03
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Angry Unanswered: TRADING TROUBLE

is anyone else having issues completing a trade on WW?? i go thru the motions, but then when it comes time to finalize it, it says there was some kind of error and the trade ends up not happening. i get my stuff back, and the other person gets their stuff back. what the fudge??? HELP! i lost out on a dancing zingoz , darn it!
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Old 02-27-2009, 01:42 PM   #2
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Lightbulb Re: TRADING TROUBLE

This has happened to me over the last few days. It doesn't always happen but seems to when i really like the trade ( the best of all trades). Then I get logged out and can't find that person again. This happened months ago but it was every trade where it was a waste of time to just go in to the clubhouse. I wish you best of luck and no you are not alone. Sorry Hopefully it will be fixed soon. We need to call Ganz and lert them to make sure they know this. Give a call to them I will in a few minutes. 1866-webkinz believe
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Old 02-27-2009, 01:43 PM   #3
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Default Re: TRADING TROUBLE

i don't usually go to the trading room on WW so i an't really ell you if there is a problem or not, i would try again, and it it happens again i would call GANZ to see if they are aware of a problem
the number is 1-800-724-5902 and choose 0 to talk to CS
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Old 02-27-2009, 01:51 PM   #4
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Lightbulb Re: TRADING TROUBLE

Use blueyes phone number it is better. Thanks blueyes I didn't have that one. I just always used a code with the other phone number to get through. That is great you knew that number. Problems solved no more waiting for a phone call back . Talk to someone right away. Rep for you blueyes1113

Last edited by JulieBear01; 02-27-2009 at 02:09 PM..
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Old 02-27-2009, 01:53 PM   #5
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Default Re: TRADING TROUBLE

Ugh! I hate it when this happens! I usually loose some items in the proccess! It's so annoying! And especially if you're gonna make an awesome trade like yours! Then that is just really sad. I remember when Ganz wasn't just out for money, and they actually fixed the few glitches there were and such. *sigh* Why can't they go back to their original ways of doing things...
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Old 02-27-2009, 01:53 PM   #6
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Default Re: TRADING TROUBLE

I've been trading myself the last couple days (moving stuff to other accounts after kinzposting all I could)... I've gotten that error many times. I'm just glad I get the items back. Back whenever the trading room opened there were a couple "system errors" that TOOK my items. Didn't get them back nor would Ganz replace them althought they KNEW of the error.
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Old 02-27-2009, 01:56 PM   #7
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Smile Re: TRADING TROUBLE

It happened to me. Log out and the new item should be there, if it's not call Ganz. They should return the item. And you could also send each other the items in WW. I did this with another pet. It resulted in him getting two of the items and me one because he didn't send it yet. I suggest call Ganz.
-wowewe
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Old 02-27-2009, 01:56 PM   #8
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Default Re: TRADING TROUBLE

View Post Originally Posted by JulieBear01
Use blueyes phone number it is better. Thanks blueyes I didn't have that one. I just always used a code with the other phone number to get through. That is great you knew that number. Problems solved no more waiting for a phone call back . Talk to someone right away.
Hee Hee i am on the phone with them alot, every POTM i adopt has a problem, i think they know me by name
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Old 02-27-2009, 01:59 PM   #9
mama03
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Angry Re: TRADING TROUBLE

thAnX ya'LL!!!! at least (unfortunately) i'm not alone. i thought my acct may be screwy! just have to wait it out, i guess, as usual!
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Old 02-27-2009, 02:08 PM   #10
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Default Re: TRADING TROUBLE

View Post Originally Posted by wowewe
It happened to me. Log out and the new item should be there, if it's not call Ganz. They should return the item. And you could also send each other the items in WW. I did this with another pet. It resulted in him getting two of the items and me one because he didn't send it yet. I suggest call Ganz.
-wowewe
I tried that it the item was not there. The other person also logged out but before we said to find each other again if it didn't happen the person logged out.

---------- JulieBear01 added 1 Minutes and 21 Seconds later ----------

View Post Originally Posted by blueyes1113
Hee Hee i am on the phone with them alot, every POTM i adopt has a problem, i think they know me by name
I spoke to them to they said they were working on it and I ffound out about a new feature and the pets hunger boost go check what i found out in the discussion board Crazy

Last edited by JulieBear01; 02-27-2009 at 02:08 PM.. Reason: Automerged Doublepost
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