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Old 06-02-2007, 01:42 PM   #1
Lil Kinz
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Question Unanswered: Trading Card Free Virtual Pet Error

Hi Everyone!

I was wondering if anyone else had this problem with their Trading Card Free virtual pet. My girlfriend's daughter recieved a free golden retriever code in her package of trading cards. She followed the instructions to activate the pet.

It all goes through and her pet is there with her other pets but when she goes into her room to play with him, the loader chair starts up and begins loading but then it stops and boots her off and she's back on the LOG IN page. How weird is that??????? :idiot2: She can play with her other pets no problem but as soon as she goes to switch over to the free virtual pet, she gets an error message and then it boots her off and she has to log in again.

So, my girlfriend sent off an email to Ganz and is waiting to hear back but I thought I'd check here to see if anyone else has had that problem.

Any ideas, thoughts, or advice???

TIA!!
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Old 06-04-2007, 01:51 PM   #2
wetnoodle33
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Default Re: Trading Card Free Virtual Pet Error

can you get the e-mail address for me? i found it, but then forgot. i had some other problems (not the same as yours, but it had to do with the free pet) that i would like Ganz to know about and possibly fix. anyway, i would appreciate it if you would send me the address in a PM. thanks.
Old 06-05-2007, 09:54 AM   #3
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Default Re: Trading Card Free Virtual Pet Error

View Post Originally Posted by wetnoodle33
can you get the e-mail address for me? i found it, but then forgot. i had some other problems (not the same as yours, but it had to do with the free pet) that i would like Ganz to know about and possibly fix. anyway, i would appreciate it if you would send me the address in a PM. thanks.
The e-mail address is support@webkinz.com
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Old 06-05-2007, 09:55 AM   #4
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Default Re: Trading Card Free Virtual Pet Error

That's horrible, I'd be pretty upset, but what can you do that she's not already doing. Really nothing. Good luck to her, hopefully it gets straightened out soon!
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Old 06-05-2007, 10:00 AM   #5
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Default Re: Trading Card Free Virtual Pet Error

I'm sorry! That's not fair. At least it's happening with a free pet and not one that was paid for! I have never heard of that happenening though. Sorry!
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Old 06-05-2007, 10:16 AM   #6
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Default Re: Trading Card Free Virtual Pet Error

My nephew had that happen,not with free pet, but new pet, around that same time. i think they were having problems with the adoption center. email them, and they should be able to fix it!
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Old 06-05-2007, 10:36 AM   #7
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Default Re: Trading Card Free Virtual Pet Error

I feel so bad!
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Old 06-06-2007, 11:33 AM   #8
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Default Re: Trading Card Free Virtual Pet Error

Haven't had that glitch yet - However we did get four of those virtual pets that come in various boxes (I've bought 5 boxes so far) so this morning I decided to adopt some of them so I'd have some kinz cash for Arte this afternoon and tommorrow. First card was a panda names him Sugar Daddy he turned into a frog when I registered instead of Panda (don't have a frog not the name I may have chosen for a frog but ok). I decided I'd put on another of those cards this one was a monkey so we decided to name him Mr. Chimp guess what he turned into a frog too --- I didn't want another frog and one of my girls who has the fewest webkinz doesn't have a frog yet so I told her we'd add the next one to her account (I don't need 3 frogs even if the beds psi is cute) so she registered the card which was a monkey and names him Ribbit assuming that she too would get a frog. We were wrong so now Heather has a Monkey named Ribbit. They should just show a mystery pet put her on the bus with tears streaming down her face she stuck him in the junk room in her kinz huose and swears she's never going to look at him. Unfortunately there's no way to explain to her that a mom who has her masters is a ding - ****. Oh well one should never assume-----I guess Webkinz made an ***of me
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Old 06-06-2007, 11:35 AM   #9
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Default Re: Trading Card Free Virtual Pet Error

Good luck. I got a free virtual pet card in a pack and there was no code, just the white box where it was suppose to be. I sent an email to webkinz but never received a reply.
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Old 06-06-2007, 11:37 AM   #10
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Default Re: Trading Card Free Virtual Pet Error

View Post Originally Posted by Missi5600
Good luck. I got a free virtual pet card in a pack and there was no code, just the white box where it was suppose to be. I sent an email to webkinz but never received a reply.
There is a toll free number on the website. Let us know what they say.
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