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Old 11-16-2010, 08:33 PM   #1
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Default Answered: trading card code retired

hello i was wondering when i have a trading card code that has a retired item and gives me an error when i enter it what do i need to do? Am i out of luck or is there something i can do.........
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Best Answer - Posted by kirtoglou
Call Ganz and they will enter the code for you. I had this happen on 2 cards and they entered the codes and they worked for them. They were not retired items either.
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Old 11-16-2010, 08:44 PM   #2
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Default Re: trading card code retired

Call Ganz and they will enter the code for you. I had this happen on 2 cards and they entered the codes and they worked for them. They were not retired items either.
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Old 11-16-2010, 09:03 PM   #3
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Default Re: trading card code retired

Oh man
I had 3 of them several months ago, but now they are mixed in with about 300 other ones so I cant figure them out anymore. They were from the 1st series so there is no telling which one because there were up to 4 on a card
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Old 11-16-2010, 09:57 PM   #4
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Default Re: trading card code retired

View Post Originally Posted by froggerr
hello i was wondering when i have a trading card code that has a retired item and gives me an error when i enter it what do i need to do? Am i out of luck or is there something i can do.........

If you can't enter the code, then why do you think it is a retired item? What is the error code you are getting? I would advise calling Ganz and giving them the code and letting them sort it out, but I do wonder how you decided that it was a retired item you were going to receive.
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Old 11-17-2010, 09:43 AM   #5
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Default Re: trading card code retired

Good morning! As stated above I reccomend having someone over 18 years of age calling Ganz, and they can enter the code for you. Here is Ganz Contact Info. Good luck and I hope you get your code in your account!
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Old 11-17-2010, 05:41 PM   #6
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Default Re: trading card code retired

Call Ganz, or have an adult call Ganz for you. 1-866-WEBKINZ
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Old 11-17-2010, 07:54 PM   #7
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Default Re: trading card code retired

if you go to contact us on the webkinz main page it says if the code is retiered you will not work the error code was "invaldid item code: A2 B2" something like that will call them tonight
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