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Old 05-21-2009, 04:47 PM   #1
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Default Answered: Trading card binder

I have a trading card binder that is stuck in one of my rooms I have tried everything that is recommended to move it and I also filled in I have something stuck area in ww how long does it take for Ganz to unstick an item? I would appreciate any help!Thanks.
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Best Answer - Posted by MeWuvKitties
View Post Originally Posted by coolbreeze
I have a trading card binder that is stuck in one of my rooms I have tried everything that is recommended to move it and I also filled in I have something stuck area in ww how long does it take for Ganz to unstick an item? I would appreciate any help!Thanks.
For me, whenever I contacted Ganz about a stuck item it took between 1-3 days.
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Old 05-21-2009, 04:48 PM   #2
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Default Re: Trading card binder

View Post Originally Posted by coolbreeze
I have a trading card binder that is stuck in one of my rooms I have tried everything that is recommended to move it and I also filled in I have something stuck area in ww how long does it take for Ganz to unstick an item? I would appreciate any help!Thanks.
For me, whenever I contacted Ganz about a stuck item it took between 1-3 days.
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Old 05-21-2009, 04:52 PM   #3
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Default Re: Trading card binder

Try the "I have something stuck" on the customer service page...

they should get it unstuck and back in your dock in less than 24 hours...
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Old 05-21-2009, 04:52 PM   #4
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Default Re: Trading card binder

Heres the link if you need it---> http://customerservice.webkinz.com/cs/us_en/ss.php
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Old 05-21-2009, 04:52 PM   #5
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Default Re: Trading card binder

My items are usually unstuck within 24 hours. It takes longer if you fill out the form after buisness hours or on the weekend. Good luck!
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Old 05-21-2009, 06:54 PM   #6
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Default Re: Trading card binder

If you wish, you can call Ganz during business hours and get a customer service rep who can unclear the item immediately. What they do, is remove all such items from your rooms. I had an amaryliss stuck once. They removed every such plant I had in my whole account, in clearing the stuck one. So I had to figure out from where they came and put them all back. But it fixed the stuck one! Good luck!
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Old 05-21-2009, 06:58 PM   #7
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Default Re: Trading card binder

you should tell webkinz and give them your username and pet coad and the room name it is stuck in they will get it unstuck for yah :bt::bt::bdog::chi::clyde::cs::ccbunn y:
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