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Old 03-21-2010, 05:01 PM   #1
empoleon098
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Question Answered: tournament arena: please help!

whenever I win a tournament, it says I win a cash prize. when I see it, I dont get it. I put all my effort into a game and I dont get a cash prize. please help!!!!!!
empoleonmasta is offline Female
Best Answer - Posted by monkeecj
The KinzCash is awarded as soon as the results are calculated for the Tournament; NOT when you view the results. Most of the time what happens is that you play the game and log out of your account. When you log back in, the KinzCash will already be added to your total.

Try paying attention to the amount you have before logging out, and the amount after. I think you will see that your KinzCash is inconspicuous, but there.
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Old 03-21-2010, 05:04 PM   #2
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Default Re: tournament arena: please help!

I never seemed to get my prizes, either...
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Old 03-21-2010, 06:10 PM   #3
maltingheartforcats
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Default Re: tournament arena: please help!

First, congrats on winning tournaments!!

I never enter the tournament arena because things never seem to work for me. However, based on your report and others' that I have seen, I am guessing a TA update is needed to correct the prize glitch and possible others.

You can also contact GANZ customer service or, if this seems to be more widespread, post about this in the GANZ glitch report area here on WI.
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Old 03-21-2010, 06:27 PM   #4
Shablooming
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Default Re: tournament arena: please help!

The KinzCash is awarded as soon as the results are calculated for the Tournament; NOT when you view the results. Most of the time what happens is that you play the game and log out of your account. When you log back in, the KinzCash will already be added to your total.

Try paying attention to the amount you have before logging out, and the amount after. I think you will see that your KinzCash is inconspicuous, but there.
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