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Old 02-19-2011, 08:07 AM   #1
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Default Unanswered: Tournament Area

I still cannot play in the tournament arena!! It does not show the winners... just a blank screen. I'm wondering if anyone else is experiencing this problem because it has not been fixed for weeks!! I have sent numerous messages because I dont think its fair that they keep adding new games and items to make money but dont fix what's already there!! Does anyone else agree?? Im getting very agg with Gantz!!
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Old 02-19-2011, 10:57 AM   #2
ill PM
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Default Re: Tournament Area

I am so sorry you are having trouble with the Tournament area. Have you cleared your cache and cookies? If you don't know how to do that, here is a link to help you:

Clear Your Browser's Cache - wikiHow


If you need to contact Ganz (if the above doesn't work), here is a link to help you with that:

Contact Ganz - Webkinz Insider Wiki


Best of luck to you!
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Old 02-21-2011, 08:40 AM   #3
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jackiepoo123 is an unknown quantity at this point

Default Re: Tournament Area

Thnks so much for the link.... Are you saying that you are able to play on the tournament arena tho??

Dear Snoopy I cleared everything and it is still not working. I think its a problems with the website. Thanks so much for you help tho

Last edited by jackiepoo123; 02-21-2011 at 08:40 AM..
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Old 02-22-2011, 10:50 PM   #4
Lil Kinz
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Default Re: Tournament Area

i have the exact same problem....help!!!
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Old 02-24-2011, 10:04 AM   #5
joi
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Default Re: Tournament Area

I've been able to play and the earned kinzcash is awarded to me, but I haven't been able to see the winners screen for weeks. The results icon shows up in the top corner, but when I click it, the screen says "And the winner is.....BLANK". But the games themselves have been working for me.
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Old 02-24-2011, 11:46 AM   #6
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Default Re: Tournament Area

View Post Originally Posted by joi
I've been able to play and the earned kinzcash is awarded to me, but I haven't been able to see the winners screen for weeks. The results icon shows up in the top corner, but when I click it, the screen says "And the winner is.....BLANK". But the games themselves have been working for me.
That is EXACTLY the same thing that happens to me. I don't even bother with the tournament area ...

View Post Originally Posted by SnoopysGirl
I am so sorry you are having trouble with the Tournament area. Have you cleared your cache and cookies? If you don't know how to do that, here is a link to help you:

Clear Your Browser's Cache - wikiHow


If you need to contact Ganz (if the above doesn't work), here is a link to help you with that:

Contact Ganz - Webkinz Insider Wiki


Best of luck to you!

You are able to see the winners?
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Old 02-24-2011, 01:24 PM   #7
clair1979
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Default Re: Tournament Area

I can't see winners either, I will ask when I call ganz today about my stuck object!
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Old 02-24-2011, 02:23 PM   #8
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Default Re: Tournament Area

View Post Originally Posted by kirahazen
I can't see winners either, I will ask when I call ganz today about my stuck object!
There have been alot of people complaining about this. I'm interested to see what they tell you!

** Welcome to WI Jackie and Joy **
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