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Old 05-16-2009, 08:28 PM   #1
secretmoon
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Exclamation Answered: Too Slow

I've been trying to log on for 3 weeks now and I get stuck on the green loading screen when you just log in for about thirty minutes and it still ain't logging in. I have tried pressing F5 and logging back in and it still doesn't work. Can someone tell me anything about this or if this is happening to them?
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Best Answer - Posted by katrinasmom
So sorry that is happening to you! How frustrating that must be!

I would try cleaning the cache, as others have suggested--do you know how to do that? I use Internet Explorer, and there is a "Tools" option on the very lower right e of the upper tool bar. You lick on that, then on "Internet Options" from the tools pop-up menu. From that, you select "Delete Temporary Internet Files". Webkinz World and Webkinz Insider both seem to create a lot of those, they are such massive websites, so it's something I do quite often--daily or several times a day if I am on a lot.

Some find easier connections using Mozilla Firefox over Internet Explorer. I like IE, and find it faster than AOL. I also find, if I use a faster computer, things run better. My old laptop and family room computer are too slow to work well. My new laptop and den computer work fine, except new laptop too fast for games, LOL! So, if a virus scan and cache cleaning doesn't do the job, you might try using a different server or try a faster computer (borrow a friends?) and see what that does for you.

Good luck!
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Old 05-16-2009, 08:46 PM   #2
nothing
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Default Re: Too Slow

you know, that happened to me a year ago,couldn't get in to WW only, and we ended up haveing a virus....don't know why it only blocked webkinz, but it did.
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Old 05-17-2009, 11:18 AM   #3
norih
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Default Re: Too Slow

Sorry! Wrong section.
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Old 05-17-2009, 11:37 AM   #4
Slytherin for this
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Default Re: Too Slow

You may have a virus. I would run a virus check.
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Old 05-17-2009, 11:42 AM   #5
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Default Re: Too Slow

If I were you first thing I would do is try clearing your cache and browsing history under your tools, restart your computer and try again. If this doesn't work then try running a virus scan on your computer. Hope I helped. Best of luck and keep us posted!
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Old 05-17-2009, 03:22 PM   #6
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Default Re: Too Slow

So sorry that is happening to you! How frustrating that must be!

I would try cleaning the cache, as others have suggested--do you know how to do that? I use Internet Explorer, and there is a "Tools" option on the very lower right e of the upper tool bar. You lick on that, then on "Internet Options" from the tools pop-up menu. From that, you select "Delete Temporary Internet Files". Webkinz World and Webkinz Insider both seem to create a lot of those, they are such massive websites, so it's something I do quite often--daily or several times a day if I am on a lot.

Some find easier connections using Mozilla Firefox over Internet Explorer. I like IE, and find it faster than AOL. I also find, if I use a faster computer, things run better. My old laptop and family room computer are too slow to work well. My new laptop and den computer work fine, except new laptop too fast for games, LOL! So, if a virus scan and cache cleaning doesn't do the job, you might try using a different server or try a faster computer (borrow a friends?) and see what that does for you.

Good luck!
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Old 05-17-2009, 03:52 PM   #7
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Default Re: Too Slow

i would just continue trying to log in,this has happened to me multiple times,and it turned out that my search engine(mozilla firefox) was just running ssssssllllllooooooowwwww
or if that doesn't work you can always contact ganz
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Old 05-17-2009, 03:56 PM   #8
ill PM
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Default Re: Too Slow

All of the above suggestion are a very good start then only thing I would like to add is try another browser if all else fails. Good luck
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Old 05-17-2009, 04:15 PM   #9
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Default Re: Too Slow

Like they said you might have a virus. I would try looking in this section in webkinz
Webkinz´┐Ż - Loading Issues .
Or you could clear you're cache!
Hope this helped.
~Penny Lane
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Old 05-17-2009, 04:43 PM   #10
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Default Re: Too Slow

I get that sometimes too, & clearing the cache helps, as others have suggested. I'm sorry to hear about your frustration, & I hope that resolves the issue for you. & welcome to WI!
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