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Old 04-23-2008, 09:00 AM   #1
MissPiggy76
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Question Unanswered: Too many veggies?

Is it possible to have too much food (or other items in your dock)? I have about 1000 strawberries and several hundred watermelons. I was going to wait until I was on a computer other than my laptop to sell them because it's easier to work the mouse on a desktop. anyway, now every time I try to go to the W shop, it freezes. Every computer I try does the same thing. My kids are able to go to the W shop, so I'm assuming it's just my account. It does the same thing when I try to "get items from storage." I can't even feed my pet because I can't get all my food from storage. any hints? maybe I need to contact customer support, but how do I do that? all i see is generic customer support links that give generic answers. anyone had this happen before?

Thanks!!:pig:
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Old 04-23-2008, 09:07 AM   #2
missOE13
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Default Re: Too many veggies?

I havent had that happen but you can call or email GANZ here are the nibers and addresses
Phone:1-866-932-5469
E-mail: support@webkinz.com

---------- pattycake13 added 0 Minutes and 53 Seconds later ----------

But I would call first because I have been waiting a week for them to read my e-mail, I hope I helped!

Last edited by pattycake13; 04-23-2008 at 09:07 AM.. Reason: Automerged Doublepost
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Old 04-23-2008, 09:18 AM   #3
Littlex3red
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Default Re: Too many veggies?

I think it is the amount of items you have in your dock -- you will have to contact ganz...

I really wouldn't harvest anymore until you can get the stuf sold or resolved with Ganz..

use the info that pattycake13 gave you...
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Old 04-23-2008, 09:23 AM   #4
MissPiggy76
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Default Re: Too many veggies?

okay, thanks. i have contacted Ganz, so hopefully i'll get a response and some kind of resolution. i guess i will not hoard my harvests anymore!!
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Old 04-23-2008, 09:30 AM   #5
BjornTorunn
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Default Re: Too many veggies?

You really shouldn't go over a total of 100 items in the dock. Any time you go over that, there is a chance for items to disappear. Something to keep in mind for the future.
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Old 04-23-2008, 09:33 AM   #6
MissPiggy76
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Default Re: Too many veggies?

i normally sell my items the day I harvest them, but i got lazy and just continued to collect! i have 4 full gardens, so the harvests add up pretty quickly. i'll remember not to have more than a day's worth of veggies. thanks for all the tips.
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Old 04-23-2008, 09:49 AM   #7
swhirl
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Default Re: Too many veggies?

selling always takes awhile it would be nice to be able to sell in bulk, huh?

---------- Swhirl added 0 Minutes and 39 Seconds later ----------

pattycake13...i remember bananas in pajamas, your avatar is hillarious!

Last edited by Swhirl; 04-23-2008 at 09:49 AM.. Reason: Automerged Doublepost
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Old 04-23-2008, 09:55 AM   #8
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Default Re: Too many veggies?

Just a thought - can you log into your account, move the 9 or 10 items that show up in your dock into your room somewhere (like a fridge or cooler, or store them in the stove, blender, sandwich maker without clicking the cook/mix/whatever button), log out, log back in, repeat and keep doing that until you can get to storage?
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Old 04-23-2008, 09:59 AM   #9
MissPiggy76
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Default Re: Too many veggies?

trying that right now. good idea.
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Old 04-23-2008, 10:02 AM   #10
bearbowler
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Default Re: Too many veggies?

Customer Service will tell you that you shouldn't have any more than 100 items in your dock. However, you can have almost 500 without it freezing up on you. After that you will have problems. You should sell all your veggies and that should help tremendously!!
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