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Old 11-27-2008, 12:00 PM   #1
Pigsr2cute
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Default Unanswered: Thanksgiving Turkey??

I just got on my Webkinz and opened my Thanksgiving Bag and I didn't get my Turkey Dinner. Is this happening to anyone else?
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Old 11-27-2008, 12:03 PM   #2
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Default Re: Thanksgiving Turkey??

I am so sorry ;(, I would contact customer support, I have not opened mine as of yet but will let you know when I do, I did open one from my Asia account yesterday and it was in that one. I hope you get it figured out, try logging out and clearing cookies and logging back in and checking your dock.
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Old 11-27-2008, 12:03 PM   #3
luv14webkinz
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Default Re: Thanksgiving Turkey??

aww, sorry to hear that. i got mine. sorry, i feel verwy bad
Old 11-27-2008, 12:04 PM   #4
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Default Re: Thanksgiving Turkey??

You should let Ganz know what happened.
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Old 11-27-2008, 12:12 PM   #5
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Default Re: Thanksgiving Turkey??

I don't mean to imply you're not bright, not that at all, but did you look further to the right in your dock? The turkey dinner is NOT food, it is decorative so it's not in the left of the dock items with the food. I had to glance through my items to find it when I opened it up in Asian account, after wondering about the weird wording about what we were getting -- they said it that way because 'and comfort food' was the pie with the cranberries BUT the turkey with the white gravy 'boat'/server is all together, can be put on table {for looks/looks only}. Since you got the other{s}, if you look further over it should be there. Otherwise, yes contact Ganz but don't hold your breath with their so called customer service and all.
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Old 11-27-2008, 12:15 PM   #6
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Default Re: Thanksgiving Turkey??

View Post Originally Posted by KeyLargo
I don't mean to imply you're not bright, not that at all, but did you look further to the right in your dock? The turkey dinner is NOT food, it is decorative so it's not in the left of the dock items with the food. I had to glance through my items to find it when I opened it up in Asian account, after wondering about the weird wording about what we were getting -- they said it that way because 'and comfort food' was the pie with the cranberries BUT the turkey with the white gravy 'boat'/server is all together, can be put on table {for looks/looks only}. Since you got the other{s}, if you look further over it should be there. Otherwise, yes contact Ganz but don't hold your breath with their so called customer service and all.
KeyLargo is right use your drop down menu and go to objects, I forgot about that and had to go looking for mine too. Hope you find it.
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Old 11-27-2008, 01:30 PM   #7
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Default Re: Thanksgiving Turkey??

Just saying it's not food it's a decor
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Old 11-27-2008, 09:26 PM   #8
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Default Re: Thanksgiving Turkey??

I had the same thing happen to me... I thought it was a "food" item, so didn't not look through my entire dock. Just assumed I did not get my turkey dinner. But, after checking in here on WI, discovered it's a decor item, not food. Once I checked through my dock, it was there, way way over at the end. I hope that is what happened for you, too! Good luck
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Old 11-27-2008, 09:28 PM   #9
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Default Re: Thanksgiving Turkey??

You got everything BUT the turkey?
Maybe your pets said they were vegetarians so they didn't send the turkey in your gift?

OK, well probably not THAT but that is very odd.
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Old 11-27-2008, 09:30 PM   #10
horsesrock25
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Default Re: Thanksgiving Turkey??

Yeah, the same thing happened to me, I got the pumpkin pie & cranberries but, no turkey dinner.
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