Rare times in local KT. Place your mouse over times and items for time conversions and info.
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i have this happen a lot! usually if I delete my cookies and clear my cache then log back in, it unsticks itsself. if it doesnt you can contact ganz and just use the "my question doesnt appear above" link. I hope that helps!
log off and back on again and reload the room. Sometimes this'll fix it. I have some objects where sometimes they'll be stuck, other times they'll be fine. If it stays stuck for awhile, you can email customer service and I've heard that they're really good at unsticking stuck items. I have one permanent item stuck in a room, I just arranged that room around the item because I think it's too much effort to contact them about it.
Hope it works out!
---------- CrystalFlute added 1 Minutes and 24 Seconds later ----------
oh, and I heard that the coding for items upon items (like items on top of tables/desks/pedestals etc) isn't quite solid-proof, so I generally avoid sticking items on table tops just for this reason
Last edited by CrystalFlute; 10-25-2008 at 01:30 AM.. Reason: Automerged Doublepost
Here is what you do, this works just perfectly, i promise!
Go to the Main Webkinz page, click on customer support (it has an orange life ring) Once on that page scroll down and you will see section for I have Something Stuck! Just follow the directions and they Will unstick your item and it will go back in your dock! Good luck! Here is a link....
It has helped me to unstick items without having to get Ganz involved at all. If that doesn't work for you, then the link princesstiara has provided should help you out. It usually takes a couple of days for Ganz to get something unstuck.
the link below will take you sirectly to the customer service "i have an item stuck" page
you can then click on one of the following chouces and send customer service a message
they should fix it in no time!
click below: http://customerservice.webkinz.com/cs/us_en/ss.php
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