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Old 10-20-2008, 11:34 PM   #1
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Default Unanswered: Tech help

I need help! I can only get to the log in page, when I double click on log in nothing happens!!
I have not been on for 3 days!!
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Old 10-21-2008, 12:06 AM   #2
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Default Re: Tech help

Well if you're just keeping that open + clicking, then you need to close it out + start the log-on page over.

But I'm assuming that's not your problem ...

So, perhaps close out your browser completely (as in any open windows of it) + see if that helps.

Perhaps restarting your computer too, clearing your cache ... okay, so at this point I'm just throwing ideas out there.

Hope it gets fixed soon
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Old 10-21-2008, 12:17 AM   #3
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Default Re: Tech help

Hi -
double clicking caught my attention - why two clicks?
Just your name and password, and log in click.

Other than that, DON'T click anything else, and see if the page will load.
Since they made the Oct changes, it often takes up to 5 minutes for the first page to load
here, and we have broadband! : /

I too thought I could not log in, and my kids are the ones who told me to just wait... sure enough, patience paid off. Once it loaded the first time (they put out a LOT of changes, so the first load of the day takes a while, it goes a little faster later on, but remains pretty slow on the login part. Once inside the site, it seems to move normally.

I'd definitely clear the cache (which contains older versions of any site you've visited recently, meant to help load a page quickly), and reboot, then give the page lots of time to load.

I hope that helps!
(Seriously, it takes way too long to load up, but we just have to deal with it!)
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