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Unanswered: Talked w Ganz help desk... here's an update on some general website problems.
I got a call back from ganz help desk - Jason ( 1-866-932-5469, customer service code 2635 )
He was VERY helpful and fixed some specific stuck items things in my account and a family member's.
I mentioned general problems to him.... They are aware of these problems and are working on them:
Finding multiple charms behind a fairy door and not getting new charms that you found - is a glitch with finding multiple charms - it is top priority of their tech support to fix.
??? The skating problem.... some of the pets, like beagle and leopard are skating istead of walking - they are working on it also.
??? Wearing the charms doesn't work right... for me it is my Persian cat... Miss Kitty. They are aware of the problem, but right now are focused on other two issues.
??? I also mentioned that sometimes when I do more than 1 kinpost... I get logged out when I try to do the second one... he added it to the list.... and this has happened w back-to-back purchases at the w shop... not all the time tho...
Re: Talked w Ganz help desk... here's an update on some general website problems.
Thank you so much for your post. My Leopard and Beagle have the problem you mentioned. I sent in a request to fix. Now after your post i will just sit tight and wait for it to be corrected. thanks again.
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