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Old 08-08-2009, 04:37 PM   #31
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Default Re: System-wide problem with stuck items

We are having that problem too. My family and I notice it is worse after doing the employment office, or after doing the extra class for the day at the academy. We always have to log out and log back in to reset everything.
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Old 08-08-2009, 04:42 PM   #32
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Default Re: System-wide problem with stuck items

Have you tried cleaning your cache?
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Old 08-08-2009, 04:46 PM   #33
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Default Re: System-wide problem with stuck items

View Post Originally Posted by mlh918
Have you tried cleaning your cache?
I would if I knew how! LOL I'm not exactly computer savvy.
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Old 08-08-2009, 06:02 PM   #34
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Default Re: System-wide problem with stuck items

Whew! I feel better now knowing it's not just me. Every single room I have....items stuck.
I guess we'll just have to wait it out. Thanks for posting this thread.
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Old 08-08-2009, 09:49 PM   #35
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Default Re: System-wide problem with stuck items

Hi everyone,
Thank you for all of your responses! Many have found a temporary fix to the problem. Go to a room with stuck or fallen items. Have your pet walk to a second room. Then return to the first room. The items have moved from underneath the table to the top of the table. It is possible to use your blender or sandwich maker.

There are some problems created after system updates that are fixed by "clearing the cache". The instructions depend on what browser you use (i.e. Internet Explorer, Firefox, etc.). For anyone who wants to know how to clear their cache, go to this site that Justin suggested.

How to Clear Your Browser's Cache - wikiHow

I hope Ganz is able to get this fixed on Monday.

AuntietoEW
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Old 08-08-2009, 10:46 PM   #36
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Default Re: System-wide problem with stuck items

View Post Originally Posted by Jennielou
Even my pets are affected!! They fell thru their beds!

Attachment 186094

So did mine !! In those same beds LOL !! Thanks for the great info !! It looks like a
"break in" took place !! Good Luck & thanks !!
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Old 08-08-2009, 10:51 PM   #37
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Default Re: System-wide problem with stuck items

View Post Originally Posted by Jennielou
Even my pets are affected!! They fell thru their beds!

Attachment 186094
Some of mine did too.
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Old 08-10-2009, 02:30 PM   #38
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Default Re: System-wide problem with stuck items

All my table top items are stuck too and have been since Thursday. This is very frustrating and I can't imagine why Ganz hasn't fixed this yet or why this is not FRONT PAGE NEWS?

modified to say 'this is not front page news"

And thank you so much WI ---

Last edited by Dash; 08-10-2009 at 04:52 PM..
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Old 08-10-2009, 04:29 PM   #39
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Default Re: System-wide problem with stuck items

Hi everyone,
This is still a problem. WI has put an announcement on the front page. Here is the link:

http://www.webkinzinsider.com/forum/...-world-542986/

The temporary fix on this thread still works. I hope Ganz is able to do a permanent fix soon.

AuntietoEW
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Old 08-10-2009, 06:35 PM   #40
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Angry Re: System-wide problem with stuck items

I thought I lost 2 pets this morning. They also fell through their beds. They were so squished to the side that I couldn't see them. All my blenders & sandwich makers went inbetween the counters. GANZ...............................FIX THIS RIGHT NOW!!!!!
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