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Old 08-06-2009, 06:24 PM   #1
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Default Unanswered: System-wide problem with stuck items

Hi everyone,
I called Ganz about 4:45pm KT about this problem. It has happened to me on multiple accounts and with all items that are on tables or counters.

The representative said that there is a system wide problem with items that are showing up underneath the tables or counters. Sometimes the item is stuck. The representative said to wait and see if it is resolved with tonight's maintentance. If not, then call them tomorrow for assistance.

Hopefully this notice will tell people what to do and prevent dozens of new threads with the same question. I hope they are able to fix it tonight!

AuntietoEW
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Old 08-06-2009, 06:27 PM   #2
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Default Re: System-wide problem with stuck items

yeah me too every rooms items are stuck!
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Old 08-06-2009, 06:38 PM   #3
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Default Re: System-wide problem with stuck items

I had stuck items also. One thing I found that worked was when I was in a room with a stuck item was to just have my pet walk into the next room then return to the room and everything seemed to back to normal. I had my pet walk in and out of the room several times and the problem with that room was fixed.

However my poor little pet had to check every room in the house and repeat the steps all over.

At least for now everything is where they should be. I will have to check tomorrow morning if all is still the right spot or if my pet has to do a lot of work again.
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Old 08-06-2009, 06:39 PM   #4
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Default Re: System-wide problem with stuck items

Mine are like that too. Hope it ends soon !!
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Old 08-06-2009, 06:42 PM   #5
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Default Re: System-wide problem with stuck items

Thanks for calling them, in one room (my flower shop) all the flowers are under the tables and stuck!
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Old 08-06-2009, 06:50 PM   #6
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Default Re: System-wide problem with stuck items

Even my pets are affected!! They fell thru their beds!

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Old 08-06-2009, 07:45 PM   #7
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Default Re: System-wide problem with stuck items

View Post Originally Posted by Jennielou
Even my pets are affected!! They fell thru their beds!

Attachment 186094
That makes me afraid to even go and check on my pets.
I was on this morning gardening with no problems.
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Old 08-06-2009, 08:53 PM   #8
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Default Re: System-wide problem with stuck items

Thanks so much for posting this-I was really upset and was surprised I didn't see a million threads of people complaining about stuck items-since that wasn't the case, I thought for SURE it was just me, so I freaked out even more...

Not that I'm glad you are all having problems, I'm just glad it isn't only me-and that makes me confident they'll be fixing it ASAP!
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Old 08-06-2009, 08:53 PM   #9
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Default Re: System-wide problem with stuck items

Yep! Everything I have is stuck too. Go figure. New updates = New Glitches. Maybe Ganz should change their name to Glitches Are Never Zero! (at least when it comes to updates)
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Old 08-06-2009, 08:55 PM   #10
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Default Re: System-wide problem with stuck items

All my items on table or high platforms are stuck. Thank you for calling in!

~Autumn
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