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Old 04-05-2008, 07:57 AM   #1
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Default Unanswered: SWF Error-Can't log on to WW! Please Help!!!

I keep getting a strange error message whenever I try to log on to WW! I get a blank white screen, and the address bar reads www.webkinz.com/SWF/setLocale.swf?locale=us_en

My daughter and husband can both log onto WW from their computers. I've tried cleaning my cache, restarting the computer, and even going to the Ganz site and clicking their WW link...still same error. Does anyone have any info or suggestions?? Thanks!
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Old 04-05-2008, 02:01 PM   #2
Pony326
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Default Re: SWF Error-Can't log on to WW! Please Help!!!

This happened to me... It turned out there was a bug/cookie/whatever u call it on my computer and it was affecting the site! Try taking the computer to a computer store to see wat they can do. If the computer is old u may just need a new one!

Glad i could help!
pony326
Old 04-05-2008, 03:01 PM   #3
soxfan
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Default Re: SWF Error-Can't log on to WW! Please Help!!!

they changed there web address the new address is
www.webkinz.com/us_en/
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Old 04-05-2008, 03:26 PM   #4
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Default Re: SWF Error-Can't log on to WW! Please Help!!!

there were several threads on this yesterday and the link was changed and some servers were getting that error. Ganz was made aware of it.....It isn't your computer........

---------- pblavelle added 2 Minutes and 20 Seconds later ----------

View Post Originally Posted by Pony326
This happened to me... It turned out there was a bug/cookie/whatever u call it on my computer and it was affecting the site! Try taking the computer to a computer store to see wat they can do. If the computer is old u may just need a new one!

Glad i could help!
pony326
Thanks for the info but BEFORE you all go rushing off to a computer store......check the thread.....it was fixed yesterday and not all people were effected. It may have had to do with a bug on your computer which then reset it properly but it has to do with them switching the site........
I can just see everyone in a panic running off to a computer store.......

Last edited by pblavelle; 04-05-2008 at 03:26 PM.. Reason: Automerged Doublepost
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Old 04-05-2008, 06:14 PM   #5
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Default Re: SWF Error-Can't log on to WW! Please Help!!!

Thank you Soxfan and pblavelle!!! You were correct...when I enter the new web address into my browser, it took me right to the site! I can't believe that the link on the Ganz site itself wouldn't do that! In case anyone else has this problem, the address is as Soxfan said: www.webkinz.com/us_en. Thanks again!
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