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Old 06-24-2009, 07:33 AM   #11
Color my world
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crystal00000 is the cats pajamas!crystal00000 is the cats pajamas!crystal00000 is the cats pajamas!crystal00000 is the cats pajamas!crystal00000 is the cats pajamas!crystal00000 is the cats pajamas!

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It seems like just another Ganz Glitch, we will have to make it through this one too. But i will be suing them 150 KC
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Old 06-24-2009, 07:38 AM   #12
Webkinz :)
 
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Default Re: Survey Question

Hey! The survey is back up!
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Old 06-24-2009, 10:10 AM   #13
Favorite wackyauntie
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Default Re: Survey Question

View Post Originally Posted by AuntietoEW
I called Ganz this morning about some issues. One is that I have been unable to do the survey in the "contact us" part of the newspaper for about three weeks. They are aware that some people are having a problem with the survey. The represenative asked for people to call Ganz at (866)932-5469. Add your user name to the list of people who are not getting the survey.

AuntietoEW
The survey is back this morning on all three accounts! Calling Ganz and getting on the missing survey list worked.

AuntietoEW
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Old 06-24-2009, 10:12 AM   #14
I eat PEOPLE!! jk jk
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theres not much more we can do that you have already done ganz just has glitches here and there like the heart one under i love my webkinz...
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Old 06-24-2009, 10:23 AM   #15
marnabear
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Default Re: Survey Question

The survey is working for me, too. I called Ganz the other day and put my accounts on the list. Maybe all those calls got them to fix it for everyone.
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Old 06-24-2009, 11:27 AM   #16
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Default Re: Survey Question

Hi Marnabear,
You have a great point. I do think that all the calls yesterday did help to get the survey fixed for many people today. I'm not sure if it worked for everyone or not. The comments are still coming in.

For the future, I'd like to know if making the call to Ganz is the key to getting a fix.

AuntietoEW
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