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I called Ganz this morning about some issues. One is that I have been unable to do the survey in the "contact us" part of the newspaper for about three weeks. They are aware that some people are having a problem with the survey. The represenative asked for people to call Ganz at (866)932-5469. Add your user name to the list of people who are not getting the survey.
The survey is back this morning on all three accounts! Calling Ganz and getting on the missing survey list worked.
You have a great point. I do think that all the calls yesterday did help to get the survey fixed for many people today. I'm not sure if it worked for everyone or not. The comments are still coming in.
For the future, I'd like to know if making the call to Ganz is the key to getting a fix.
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