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Old 06-22-2009, 06:15 PM   #1
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Default Unanswered: Survey Question

Looks like the Survey Question under Comments & Suggestions is down for a third week. I've written to Ganz twice and they did not address the issue. Anybody have any insights here? Thanks.
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Old 06-22-2009, 07:19 PM   #2
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Default Re: Survey Question

View Post Originally Posted by jeaninelind
Looks like the Survey Question under Comments & Suggestions is down for a third week. I've written to Ganz twice and they did not address the issue. Anybody have any insights here? Thanks.
Nothing much to do but what you've done. You could also try to contact them directly via phone. The phone number is located in one of the stickies at the top of this forum. I know what you mean, so all we can really do is sit and wait until it's fixed.
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Old 06-22-2009, 07:22 PM   #3
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Default Re: Survey Question

I feel your pain, I always answer the survey on all of my accounts, it is such an easy way to make KC. Hopefully they will have it up and running soon.
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Old 06-22-2009, 07:43 PM   #4
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Default Re: Survey Question

ive realized that too.
i dont think theres anything else we can do, maybe just try again?
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Old 06-22-2009, 08:52 PM   #5
ebaday
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Default Re: Survey Question

Same here. No survey for a while. I need some KC so they should get it up.
Old 06-22-2009, 08:53 PM   #6
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Default Re: Survey Question

Have you called Ganz?
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Old 06-23-2009, 09:50 AM   #7
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Default Re: Survey Question

I called Ganz this morning about some issues. One is that I have been unable to do the survey in the "contact us" part of the newspaper for about three weeks. They are aware that some people are having a problem with the survey. The represenative asked for people to call Ganz at (866)932-5469. Add your user name to the list of people who are not getting the survey.

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Old 06-23-2009, 11:36 PM   #8
Slytherin for this
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Default Re: Survey Question

A couple of members have addressed this issue. A lot of members are all calling Ganz and reporting the same thing in hopes of Ganz seeing that a lot of people are noticing it and then they will fix it.
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Old 06-24-2009, 03:13 AM   #9
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Default Re: Survey Question

I'm thinking that since so many people are having this same problem that it's a glitch or something like it. All we can do is be patient; I'm sure Ganz will fix it soon.
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Old 06-24-2009, 06:13 AM   #10
Keeblerann
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Default Re: Survey Question

The survey questions on the "contact us" page are back! I just answered on my 2 accounts.

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