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Old 01-25-2011, 06:56 PM   #1
marnabear
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Default Answered: super bed not showing up

I wanted to get a new superbed for my pet and when I drag the box into the room the beds do not show up. All I see is empty boxes and the arrows to page through. Is this happening to anyone else?

I will try a different browser and if that does not work I will call Ganz tomorrow.
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Best Answer - Posted by ButterflyFlower
That's happened to me before, but I was able to "x" out of it, and when I dragged it to my room again, it worked.
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Old 01-25-2011, 06:57 PM   #2
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Default Re: super bed not showing up

That's happened to me before, but I was able to "x" out of it, and when I dragged it to my room again, it worked.
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Old 01-25-2011, 06:58 PM   #3
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Default Re: super bed not showing up

Thanks, ButterflyFlower, I will try that next.
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Old 01-25-2011, 06:58 PM   #4
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Default Re: super bed not showing up

I would suggest bringin it to a different room or log out and back in and try again, if all else fails calling coustemer service always works I hope this answer helps
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Old 01-25-2011, 06:59 PM   #5
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Default Re: super bed not showing up

Good luck!!!
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Old 01-25-2011, 06:59 PM   #6
marnabear
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Default Re: super bed not showing up

I did try on two different accounts and got the same result. It's too late for customer service today.

And I am unable to x out of the box so I can't try dragging it in again.

Since I could not x out of the box I went to the front page and then tried again and the second time was a charm. Thanks, ButterflyFlower.

Last edited by marnabear; 01-25-2011 at 07:04 PM..
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