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Old 07-12-2008, 08:50 PM   #1
jdb10887
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Default Unanswered: Summer Place Setting disappeared!!

I was moving my storage room and I had two summer place settings on a table. I clicked them, and then the table removed, not them. So I was left with two summer place settings on the floor. I couldn't click them or anything! Then, I moved a welcome balloon on top of one of them. And the place setting disappeared! But I can't find it in my dock or anywhere!

Is it totally gone?? I don't know what to do. I will leave the one that I have left "stuck" on the floor. What should I do? Please help...

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Old 07-12-2008, 08:53 PM   #2
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Default Re: Summer Place Setting disappeared!!

Did you log out and back in and it's still gone?

That's really weird.
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Old 07-12-2008, 08:59 PM   #3
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Default Re: Summer Place Setting disappeared!!

Yes I have logged out and logged back in multiple times and looked through my whole dock...And it's not in the room anymore either...
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Old 07-12-2008, 09:00 PM   #4
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Default Re: Summer Place Setting disappeared!!

That happened to me with a checkerboard... it went away after about a month
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Old 07-12-2008, 09:06 PM   #5
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Default Re: Summer Place Setting disappeared!!

I'm sorry about that! I hope you'll get it back somehow, once my sister sent me an Ancient lazier to me as a gift, but it never came. :/

Hope things will go welL!
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Old 07-12-2008, 09:07 PM   #6
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Default Re: Summer Place Setting disappeared!!

they will probbably come back!! dont worry!! if they dont then i would suggest you contact ganz about that!!
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Old 07-12-2008, 09:08 PM   #7
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Default Re: Summer Place Setting disappeared!!

Have you tried putting the table back in the room? It may be like the storage items when you remove them from a room the items inside stay there.

If that doesn't work.
Go to the webkinz.com page. Click customer service. Click something is stuck. Follow the directions. This happened to me with the Arte plush when it first came out. It disappeared in the room. I reported it as stuck and the next day after maintenance he was back in the room.
Good luck.
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Old 07-12-2008, 09:11 PM   #8
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Default Re: Summer Place Setting disappeared!!

It's just a glitch. On the webkinz home page, there is a tab that says Customer Service. Click that. Contact ganz about a stuck item/pet
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Old 07-12-2008, 09:11 PM   #9
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Default Re: Summer Place Setting disappeared!!

o that happened 2 me one time with a sandwich makr. it was like that 4 a longgg time but its back now
email ganz about it
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Old 07-12-2008, 09:19 PM   #10
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Default Re: Summer Place Setting disappeared!!

View Post Originally Posted by meems47
Have you tried putting the table back in the room? It may be like the storage items when you remove them from a room the items inside stay there.

If that doesn't work.
Go to the webkinz.com page. Click customer service. Click something is stuck. Follow the directions. This happened to me with the Arte plush when it first came out. It disappeared in the room. I reported it as stuck and the next day after maintenance he was back in the room.
Good luck.
As always Meems has awesome advice to follow. The other thing I should caution you about is to not move ANYTHING else in that room. Everything that you have in that room has an assigned numerical designation on a grid. If they have an idea of what you were doing, where it was located and what else was around it, they can get in there, get it out from under the floor boards and place it back in your dock. BUT if you put SOMETHING else in it's place, then that item becomes the designate instead. When this happens, leave the room and don't go back into it to MOVE anything until it has been dealt with. Be as accurate as you can! You know that a 1000KC room is a 10 X 10 grid, following that... map it out like a crossword puzzle and say, it was in the 4th square across and the 5th square down (for example). That will help them IMMENSELY.
Good luck.
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