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Old 06-29-2007, 11:55 AM   #1
On-Request
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Night Sky's Avatar
Night Sky is a jewel in the roughNight Sky is a jewel in the rough

Default Unanswered: Stuck on the Wall?

OH NO! A webkinz excluisve item (The undersea porthole) it STUCK on the wall
I cannot get it off! I have been trying for weeks! It's like it's not even there! I cannot even click on it!
And it's totally out of place in the room!
Does anyone have any solutions?
I need help!
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Old 06-29-2007, 11:56 AM   #2
swimgirl4ever
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Default Re: Stuck on the Wall?

ask somebody else to try to move it.sometimes we r just doing it the wrong way. i promise that this will help
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Old 06-29-2007, 12:02 PM   #3
Webkinz World ID
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Default Re: Stuck on the Wall?

Contact GANZ, maybe they could help you.
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Old 06-29-2007, 02:14 PM   #4
e ♥ counting!!
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Default Re: Stuck on the Wall?

View Post Originally Posted by Night Sky
OH NO! A webkinz excluisve item (The undersea porthole) it STUCK on the wall
I cannot get it off! I have been trying for weeks! It's like it's not even there! I cannot even click on it!
And it's totally out of place in the room!
Does anyone have any solutions? I need help!
Hmmm! Did you try clicking on 'EDIT' and then clicking on that item to move it?

Otherwise, use 'EDIT' to move or remove some other items in that room. Then leave and come back, that might reset your room items to their correct locations.

A couple of times, I had items floating in mid-air outside of a room (and they couldn't be moved) and this fixed the problem.
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Old 06-30-2007, 02:50 PM   #5
dogwmn
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Default Re: Stuck on the Wall?

I also have this problem with two items a posing plant and toy purse. No matter what I do they still levitate. I may have to email Ganz.
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Old 06-30-2007, 03:30 PM   #6
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Pokie2U will become famous soon enough

Default Re: Stuck on the Wall?

Just glad others are having the same problem i am ill try the hints but this floating frog has got to go
cause it's not mine rofl.My hubby said to leave it there and others will think i got a special frog.
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