| 12-04-2007, 01:05 PM || #3 |
Join Date: Aug 2007
| | Re: Stuck stuff- Will Webkinz support ever help fix it?
I have had that happen a couple of times. I just go to the main sign in page, then to customer support, then scroll down to I have something stuck. I actually filled out the form this morning and it is already fixed. It sends a generic response to your email and in the past I have had the item place in my dock after a few days. I have also gotten a response email saying they did find a problem. For some reason this morning was speedy fast, but it may be a day or two after you get the email.
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