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Old 08-06-2009, 01:45 PM   #1
hely03
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Question Unanswered: Stuck items - the items keep getting stuck

I fix the items by putting the table under the item and come back, it fixes the problem, but when I log out and in the problem repeats, I have no idea what to do, it drives me crazy
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Old 08-06-2009, 02:08 PM   #2
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Default Re: Stuck items - the items keep getting stuck

Have you checked out the Guide?

http://www.webkinzinsider.com/forum/.../#post10176848
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Old 08-06-2009, 02:20 PM   #3
hely03
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Default Re: Stuck items - the items keep getting stuck

Yep, but as I already said, the problem is solved, but when I go out and in again the items are stuck again
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Old 08-06-2009, 06:06 PM   #4
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Default Re: Stuck items - the items keep getting stuck

Hi HelyM,
Welcome to Webkinz Insider!

I called Ganz about 4:45pm KT about this problem. It happened to me on multiple accounts and with all tables/counters. The representative said that there is a system wide problem with items that are showing up underneath the tables/counters etc. Sometimes the item is stuck. The representative said to wait and see if it is resolved with tonight's maintentance. If not, then call them for assistance.

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Old 08-06-2009, 06:09 PM   #5
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Default Re: Stuck items - the items keep getting stuck

View Post Originally Posted by HelyM
I fix the items by putting the table under the item and come back, it fixes the problem, but when I log out and in the problem repeats, I have no idea what to do, it drives me crazy
I am having the exact same problem. EVERYTHING I have that is on a table, etc. is stuck. If I fix it and go out and back in it becomes stuck again!
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