Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I will try to see if I can look right now... Go to the main webkinz site. CLick the customer service link. On the right 2nd from the bottom click I have something stuck. Click I have an item stuck and fill out the info... sorry it took me a minute to remember how...
You can unstick most items on your own. Try to remove the table or pedestal or whatever is underneath the stuck item. If it will remove, do so, then replace it. Then exit the room and re-enter. Most of the time that will solve the problem. It usually is a good idea to then change the location of things a bit, as they tend to get re-stuck if left in the same place.
If your stuck item is on the floor, try to remember what was underneath it and put it back. Then exit the room and come back.
Some people have also found that just putting a bunch of new stuff into the room, then exiting and re-entering also unsticks items. This is useful if you don't remember what originally was under the stuck item.
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