Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 08-15-2010, 09:36 AM   #1
Webkinz :)
eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!

Default Answered: Stuck item...

How do I contact ganz to move an item that is stuck in one of my rooms?


Thank you!
eludedreverie is offline Female
Best Answer - Posted by jasonaldeanmg
go here
Webkinz
and click on the one that applies to you
Sponsored Links
Old 08-15-2010, 09:39 AM   #2
Peaches luvd Wacky
Gift Guru
 
jasonaldeanmg's Avatar
jasonaldeanmg has disabled reputation

Default Re: Stuck item...

go here
Webkinz
and click on the one that applies to you
jasonaldeanmg is offline Female
Old 08-16-2010, 11:02 PM   #3
Webkinz :)
eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!

Default Re: Stuck item...

Thank you very much!
eludedreverie is offline Female
Old 08-16-2010, 11:13 PM   #4
aiting Patiently
Gifted
 
Smile4me's Avatar
Smile4me has a reputation beyond reputeSmile4me has a reputation beyond reputeSmile4me has a reputation beyond reputeSmile4me has a reputation beyond reputeSmile4me has a reputation beyond reputeSmile4me has a reputation beyond repute

Default Re: Stuck item...

View Post Originally Posted by Katherinee
The Ganz number is.... 1-800-WEBKINZ. I think. . . Doesn't hurt to try... I hope it helps! Sorry if it doesn't ... Best wishes, Kat (:
That is not actually the number to Ganz.

The Wiki provides contact information at the following page: Contact Ganz - Webkinz Insider Wiki

If you want to update your phone info for them the number is actually 1-866-Web-Kinz (1-866-932-5469)

Hope you are able to get your item unstuck!
Smile4me is offline Female
Old 08-16-2010, 11:40 PM   #5
Webkinz :)
 
wishgirl78's Avatar
wishgirl78 is cool as a bunny clownwishgirl78 is cool as a bunny clownwishgirl78 is cool as a bunny clownwishgirl78 is cool as a bunny clownwishgirl78 is cool as a bunny clownwishgirl78 is cool as a bunny clownwishgirl78 is cool as a bunny clownwishgirl78 is cool as a bunny clown

Default Re: Stuck item...

I really have no clue. Good luck!
wishgirl78 is offline Female
Old 08-17-2010, 02:40 AM   #6
Web Records!
Webkinz :)
 
WebCats139's Avatar
WebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum master
WebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum masterWebCats139 is a forum master

Default Re: Stuck item...

View Post Originally Posted by eludedreverie
How do I contact ganz to move an item that is stuck in one of my rooms?


Thank you!
Depending on where your stuff is stuck, there are a couple guides in the "How To" section that might be able to help you also:

http://www.webkinzinsider.com/forum/...oorway-277058/

http://www.webkinzinsider.com/forum/...-guide-380551/

If the item is stuck in another way, you'll have to contact Ganz after all. The second link tells you about filling out the form to do that.

Good luck!
WebCats139 is offline Female
Old 08-17-2010, 11:12 PM   #7
Webkinz :)
eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!eludedreverie is the cats pajamas!

Default Re: Stuck item...

I contacted ganz and they fixed it very quickly! now maybe i an actually grow some marshmallows!
eludedreverie is offline Female
Old 08-18-2010, 06:49 AM   #8
Summer, come back!
Webkinz :)
 
kawee's Avatar
kawee is a saintly comradekawee is a saintly comradekawee is a saintly comradekawee is a saintly comrade
kawee is a saintly comrade

Default Re: Stuck item...

View Post Originally Posted by eludedreverie
I contacted ganz and they fixed it very quickly! now maybe i an actually grow some marshmallows!
Yay! Good for you! I had to do this and they fixed it right away too. They are really good that way. I'm glad it worked for you.
kawee is offline Female
Old 08-18-2010, 07:01 AM   #9
Webkinz :)
 
Milo115's Avatar
Milo115 is just really niceMilo115 is just really nice

Default Re: Stuck item...

Thank you so much jasonaldeanmg I have a pet of the month UFO stuck in a doorway and i really wanted to get ganz to fix it
Milo115 is offline Female
Old 08-19-2010, 01:29 AM   #10
Webkinz :)
 
gab224466's Avatar
gab224466 is a jewel in the roughgab224466 is a jewel in the rough

Default Re: Stuck item...

I had 2 rooms that would not load and had to contact Ganz two days in a row. The customer service reps were extremely polite and very helpful. I was quite impressed with their customer service. Also that webkinz insiders for the




phone number I just could not locate it. am so appy The one room was locked for over three months, and after adopting my pretty pandy I couldn't get into the room she was in. Unfortunately it was my garden and had to did up my entire garden. I hade approximate 300 items in my dock and she said that is why we only get confetti on new adoptions because the pictures will not load. Just thought I would pass that along.:smi tten:
gab224466 is offline Female
Closed

Tags
megan wuz here

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 08:33 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts