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Old 11-23-2011, 01:21 PM   #1
Webkinz :)
handstz is just really nicehandstz is just really nice

Default Unanswered: Stuck on dinosaur screen

HELP!!! Whenever I try to log into Webkinz, I get the screen with the dinosaurs. It just stays on that screen and never allows me to get to the username and password. Is there any other way to get into Webkinz?
handstz is offline Female
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Old 11-23-2011, 01:28 PM   #2
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Default Re: Stuck on dinosaur screen

Me and my daughter are having the same problem. I am on server 10, I am not sure about her.
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Old 11-23-2011, 01:34 PM   #3
Love Life!
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Default Re: Stuck on dinosaur screen

Me too, so silly - want to spends my $$ and buy more Christmas stufff
Gmagator is offline Female
Old 11-23-2011, 01:42 PM   #4
Webkinz :)
 
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Beautykinz is #1 to the fourth.Beautykinz is #1 to the fourth.Beautykinz is #1 to the fourth.Beautykinz is #1 to the fourth.
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Default Re: Stuck on dinosaur screen

Ugh, me too. Just logged off to switch accounts. All links I have get stuck there.
Beautykinz is offline Female
Old 11-23-2011, 01:44 PM   #5
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Default Re: Stuck on dinosaur screen

I can log in, but the top part of WW is cut off and there's a big green space at the bottom. This is so frustrating, especially with the new Christmas theme!
Bookworm255 is offline Male
Old 11-23-2011, 01:48 PM   #6
Webkinz :)
 
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Default Re: Stuck on dinosaur screen

Ok, you have to clear your cache. I just cleared mine and I get the sign on box. Good luck!
Beautykinz is offline Female
Old 11-23-2011, 01:59 PM   #7
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Default Re: Stuck on dinosaur screen

called Ganz, just clear your cache and it will work!
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Old 11-23-2011, 02:05 PM   #8
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Default Re: Stuck on dinosaur screen

View Post Originally Posted by Beautykinz
Ok, you have to clear your cache. I just cleared mine and I get the sign on box. Good luck!
I tried clearing my cache, and it worked! Thanks for telling me!

View Post Originally Posted by Gmagator
called Ganz, just clear your cache and it will work!
I just saw your post now. Thanks for sharing, now we know that Ganz knows about the problem!
Bookworm255 is offline Male
Old 11-23-2011, 02:14 PM   #9
Webkinz :)
handstz is just really nicehandstz is just really nice

Default Re: Stuck on dinosaur screen

Thanks to all who replied. I cleared my cache and was able to get in.
handstz is offline Female
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