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Old 02-06-2009, 01:02 PM   #11
 
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Default Re: Stuck Cash Cow Trophies

I've had trophies stuck and sent a request to Ganz and they removed them from the room in a few days...However it looks like certain trophies are better placed on pedestals while others are not...seems like a glitch in the Webkinz site that needs to be fixed once and for all...good luck and hope this stops happening to you
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Old 02-06-2009, 01:14 PM   #12
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Default Re: Stuck Cash Cow Trophies

It isn't just the cash cow trophies that have this problem. I have had this happen with my zingo pop trophies. And am getting ready to send a message about my bubble blowers because they are all stuck. And I had all of them on table or pedestals..... It is very annoying.
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Old 02-06-2009, 02:41 PM   #13
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Default Re: Stuck Cash Cow Trophies

Thanks for starting this discussion! I just filled out the form for stuck items for two items that have been stuck in my first pet (Johann)'s room since about a month after I started Webkinz.

I asked to have my amaryllis plant unstuck, and a cash cow trophy.

Not only was my cash cow trophy unstuck... They threw every amaryllis plant that I had in my house into my dock. That was 18 plants!



However, I'm grateful because this means I can finally redecorate Johann's room -- something that was LONG overdue. I am willing to put back a few plants just not to have stuck furniture everywhere.

Thanks so much. This was exceedlingly helpful.

Hmm
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Old 02-06-2009, 11:17 PM   #14
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Default Re: Stuck Cash Cow Trophies

Thanks all for the additional replies. I did fill out forms for 4 accounts so far around 4pm today and 3 accounts were fixed before 4:30pm, total of 20 cash cow trophies. My main one hopefully should be fixed by Monday, that account has lots of them. Still have 5 more accounts to check.
Remember to keep your codes. I put on each of mine, account and pets name. You are asked to include pet secret code, your user name, first name, birthdate, email address.
On my main account I was so excited when I got my first webkinz that I spelled my first name wrong, luckily it shows it on adoption paper
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Old 02-07-2009, 12:19 AM   #15
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Default Re: Stuck Cash Cow Trophies

Hi , I have a CC Trophie stuck on the floor, & a game & a Monkey and Monkey doll that I can't move, will that web link that was posted help me? or will I have to call the Ganz !And will any pet secret code work? This is all on one account. Thank you for your help. Sandy
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Old 02-07-2009, 01:17 AM   #16
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Default Re: Stuck Cash Cow Trophies

View Post Originally Posted by sandyboo
Hi , I have a CC Trophie stuck on the floor, & a game & a Monkey and Monkey doll that I can't move, will that web link that was posted help me? or will I have to call the Ganz !And will any pet secret code work? This is all on one account. Thank you for your help. Sandy
Yes on the main page of Webkinz just click on customer support then I have an item stuck. Fill out the form and yes any pet code that is on that account. You will get an email saying they got it and then another email saying to keep checking account for day or to otherwise they give you info to contact them. Remember they are closed on weekends, but you can still send in form.
Good luck and let us know how you make out

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Old 02-07-2009, 02:07 AM   #17
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Default Re: Stuck Cash Cow Trophies

I think the cash cow trophies are made out of lead. Or cryptonite. Or something.

Cause I had mine on a pedestal, put it on the floor to move the pedestal somewhere else, went to pick up my trophy, and it was stuck ! For the like, 2 seconds it was on the floor

Glad it seems you're on your way to a solution now. Mine's sitting on a pedestal now, next to my cow. She won't let me move it again
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Old 02-07-2009, 02:14 AM   #18
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Default Re: Stuck Cash Cow Trophies

Thanks so much for posting this. My one pathetic cc trophy has ben stuck ever since it arrived mysteriously in the middle of a room. Now I know what to do. I love this site!
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Old 02-07-2009, 08:31 AM   #19
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Default Re: Stuck Cash Cow Trophies

Thank you so much for this info, I will take care of this after I wake up some more. Have a great weekend.
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Old 02-10-2009, 01:09 AM   #20
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Default Re: Stuck Cash Cow Trophies

When I signed on my main account today had 17 cash cow trophies in my dock, they not only fixed the stuck ones but all that were on trophy stands were placed in dock. I have to say I am very please with how fast they resolved this problem and wished I have contacted them months ago and avoid stressing about those trophies messing up some of my rooms.
It does pay to contact them to fix stuck items and I highly recommend anyone having this problem to do so
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