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Old 02-05-2009, 02:49 PM   #1
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Angry Unanswered: Stuck Cash Cow Trophies

I have been trying to decorate and found all my cash cow trophies on all my accounts that are on the floor are stuck. I noticed this a couple months ago on my Asian accounts, but now see it is also on my Euro and all my US accounts. The only ones that are okay are the ones on US accounts that are on pedestals. I started naming all the rooms with stuck trophies the trophy room but gave up when I seen how many were on US accounts. Has anyone been having this problem?
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Old 02-05-2009, 02:57 PM   #2
 
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Default Re: Stuck Cash Cow Trophies

I often try not to put things on tables and pedestals because I have had problems with it. You can contact costumer support - http://customerservice.webkinz.com/cs/us_en/ss.php - and get them to "un-stuck" the item.

Or you can try Momwhoplay's guide.
http://www.webkinzinsider.com/forum/...m-t380551.html

It has worked on a few of my items, yippie!
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Old 02-05-2009, 03:11 PM   #3
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Default Re: Stuck Cash Cow Trophies

Some of my trophies are also stuck (one Cash Cow, two Goober's Lab). I've had a couple trophies un-stuck by Ganz in the past, but it's a lot of bother so now I've just been decorating around them
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Old 02-05-2009, 03:16 PM   #4
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Default Re: Stuck Cash Cow Trophies

Seems like my Cash Cow trophies are always getting stuck. Therefore, I just took them all out and have them in my dock now.

When you send in a stuck item request, it doesn't matter if you tell them which room the stuck item is in because if you have 20 of them in all sorts of different rooms and there is only one stuck in one room, you will log in to find ALL 20 of them from ALL your rooms in your dock. I finally decided it wasn't worth having to figure out where they all came from and put them back.
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Old 02-05-2009, 03:19 PM   #5
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Default Re: Stuck Cash Cow Trophies

i hadd it taken out 3 times alreadyyy i hate it!!!
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Old 02-05-2009, 04:40 PM   #6
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Default Re: Stuck Cash Cow Trophies

View Post Originally Posted by Gram2Four
I have been trying to decorate and found all my cash cow trophies on all my accounts that are on the floor are stuck. I noticed this a couple months ago on my Asian accounts, but now see it is also on my Euro and all my US accounts. The only ones that are okay are the ones on US accounts that are on pedestals. I started naming all the rooms with stuck trophies the trophy room but gave up when I seen how many were on US accounts. Has anyone been having this problem?
I don't have any cash cow trophies so i don't have that problem. I suggest contacting Ganz.
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Old 02-05-2009, 04:42 PM   #7
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Default Re: Stuck Cash Cow Trophies

I have this problem all the time with mine. You will have to call Ganz to get them to "unstick" it. I will tell you though, when you redecorate, you have to remove them to your dock instead of sitting them down on the floor. thats the only way ive been able to not keep having this problem.

good luck with it
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Old 02-05-2009, 04:43 PM   #8
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Default Re: Stuck Cash Cow Trophies

I had a few that are stuck and I used the "Help I have an item stuck in my room" at customer service, and they got them unstuck in a few hours
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Old 02-05-2009, 08:31 PM   #9
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Default Re: Stuck Cash Cow Trophies

You are not alone. I had the same problem with my cash cow trophies. I sent a request to have my trophies unstuck. They unstuck the trophy and all 23 of my cash cow trophies were in my dock. While putting the trophies back on their pedestals, I "dropped" one and it landed on the floor and got stuck. Then I had to go through it all over again! aarrgggg!
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Old 02-05-2009, 08:54 PM   #10
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Default Re: Stuck Cash Cow Trophies

Thank you all for your replies, I am glad it just wasn't me. I will remember not to put them on floor when I contact Ganz. Think I have enough rooms now to make it worth the call. Wonder what Ganz has against the cash cow trophies
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