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Old 06-25-2007, 02:14 PM   #1
Webkinz :)
leahjstan is an unknown quantity at this point

Default Unanswered: strange error message

okay wondering if anyone has gotten this before? I went to adopt one of the free pets from trading cards and it got the point after I had input the security code and then the security box letters/numbers then up popped a little box that said something like your new security code is XXXXXXX(those being what it showed on the screen) error=4
it then showed a blank birth certificate for the animal minus the animals picture--

I was scared to try and input the numbers and letters that showed up for a new code in case it banned me from the adoption center! I did put the info into an email and then got email to call in -- but had to leave message on their voicebox--

so thought I would see if anyone here had seen this before?

thanks
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Old 06-25-2007, 02:17 PM   #2
Erica
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Default Re: strange error message

Yeaa, me oo.
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Old 06-25-2007, 02:21 PM   #3
d a r l i n g;]
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Default Re: strange error message

Huh? I don't get it.
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Old 06-25-2007, 02:37 PM   #4
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Default Re: strange error message

Hmm... strange.... I have never one a free pet so I can't really help... but congrats!
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Old 06-25-2007, 03:37 PM   #5
Webkinz :)
leahjstan is an unknown quantity at this point

Default Re: strange error message

Update on my strange error code-- spoke to ganz support-- the frog is showing partly adopted-- it is not showing up under my daughters pets nor did we get anything - but when they look it up it is showing as being under her but not completed.. so they were going to look into that matter- and told me they would call me back sometime tomorrow after the technical guys looked at it - said they would either be able to fix it or they would issue a new frog--

They were real helpful and got back to me pretty quick!
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Old 06-25-2007, 04:15 PM   #6
doggydoggle
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Default Re: strange error message

very very wierd
Old 06-25-2007, 06:25 PM   #7
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Default Re: strange error message

Never heard of that before! Strange.
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Old 06-25-2007, 09:18 PM   #8
abbiesmom
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Default Re: strange error message

My daughter won a free pet with the trading cards and it had a picture of the Labrador Retriever but when she input the code it was a frog- she was very upset. So just a warning- if you get a free pet with the cards, I wouldnt name it a breed specific name based on the picture. Pick Larry or Smiley or something like that with those pets or you could be dissappointed. (She named the pet Ruff since she thought it was a dog and when it turned out to be a frog, she was very upset)

I got a free Panda once (we buy a lot of trading cards in my house) and it did turn out to be a Panda- it isnt the first time I have heard of this happening so I just thought I would give a warning.

Webkinz support has always been very helpful though- the few times I have needed to contact them.
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Old 06-25-2007, 09:51 PM   #9
abbiesmom
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Default Re: strange error message

That was the part I was a little sad about- I like the animals too. If I was going to get a free one, I wouls have preferred to get one I would not have purchased otherwise but I will certainly not look a gift horse in the mouth so I guess I will just have to get another Panda - especially Pandas- I love them- they are so adorable!
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Old 06-27-2007, 09:26 PM   #10
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leahjstan is an unknown quantity at this point

Default Re: strange error message

Final update on our little problem! Our little froggy is now settled into my daughters little webkinz home- - webkinz support had to issue a new security code for us to readopt the frog and it went thru perfectly this time!

Now our 2 little froggies can live peacefully in their little froggy room!
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